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Spa Manager - York

Bannatyne Health Club
York, North Yorkshire
£11.06-12.02 DOE
Closing date
7 Sep 2022
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Job Details

Spa Manager - York

The rate of pay offered for this role is £11.

06 to £12.

02 per hour DOE.

This role is 40 hours per week.

 Applications are invited for a Spa Manager at a spa which is situated in one of our prestigious health clubs with its state of the art gym environment.

Here at the spa we are dedicated to our members and strive to find people who are passionate about exemplary customer service.

Bannatyne Spa offers a diverse spa menu including beauty in a vibrant health club environment working with leading suppliers such as  Elemis, Nouveau lashes, OPI, Lycon and Lava Shells.


The successful applicant must be dedicated to achieving business results through management of people, KPI's, and demonstrating competency in all aspects of Spa Management.

These will include performance management of the team with regular 1-2-1s, rostering and column management, income generation, achievement of profit expectations, implementation of promotions and processes, cost management and maintaining high standards within the Spa environment.

 In addition there is an expectation to deliver treatments (80% of your week), be responsible for  H&S, cleanliness, stock management, robes/slippers/warehouse ordering and system management, recruitment  and development of your team.

It is a given that you will ensure high standards of customer service and deal with any complaints appropriately.

Your performance is measured through objective KPI measures such as profit retail performance, profit conversion and mystery shopping.

In return we offer a lucrative quarterly bonus structure geared around delivery of objective results together with on-going training and a support network aimed at assisting with personal development.

We reserve the right to close this advert before the closing date if sufficient applicants have been received.


The Bannatyne Group, one of the largest independently owned health club operators in the United Kingdom. We provide our members with state of the art facilities in over 60 convenient locations to over 180,000 members. A Bannatyne Spa can be found in 34 of these sites and are open to both members and non-members. We pride ourselves on a holistic approach to health and wellbeing and our spa facilities typically include; Contemporary treatment rooms, relaxation areas, manicure/pedicure areas, spray tan and dual treatment rooms. Some of our locations have hair salons and most clubs have a cafe lounge providing a truly relaxing environment for our guests and members.

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Bannatyne Health Club
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