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EPoS Analyst - Hemel Hempstead, Hertfordshire

Bourne Leisure
Hemel Hempstead, Hertfordshire
Closing date
2 Sep 2022
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EPoS Analyst - Hemel Hempstead, Hertfordshire

EPoS Analyst
Hemel Hempstead

Our Technology team are on a transformational journey, including modernising all our retail systems on Park.  As an EPoS Analyst, you will define, build, test and support, the business in finding the right solution, collaborating with teams across the business.As part of the Agile Technology team you will spend a lot of time talking to your customers across the business to determine the best course of action to help them solve their problems. Your inquisitive mind will help guide them. 

Your Opportunity
- To learn, develop and become an expert in a key area of the business by:
- Defining the business opportunity
- Defining the business processes and operational value streams the technical solutions support
- Collaborating with the Product Owner to create and refine user stories and acceptance criteria
- Participating in planning and create Iteration plans
- Conducting research, design, prototype, and other exploration activities
- Creating and testing the work products defined by their features
- Deploying the work products to staging and production

What we'd like you to bring:
- Proficiency in Zonal Business systems, or a similar Epos package
- Experience in similar Product Operations, Helpdesk or Contact Centre role
- Experience of hospitality or a similarly fast-paced industry, such as retail, would be beneficial
- Excellent communication skills - you will be working with colleagues across the business
- Logical thinking and a solutions oriented mindset

Who are we?
As the UK's leading holiday operator, a career at Bourne Leisure can offer more than just a job. Wherever you join us, we have plenty of exciting opportunities for development, over 17,000 fantastic team members and 55 beautiful locations and our HQ based in Hemel Hempstead. From Scotland to Cornwall, Norfolk to Wales, our resorts and hotels are dotted along some of the most breath-taking parts of the great British coastline and the most beautiful countryside, providing memories that last a lifetime for guests, owners, and team. We're passionate about what we do, and we have a great time doing it, all of which is reflected in our unique culture. We welcome all new talent with open arms and support your journey with Bourne Leisure in any way we can.

What's it like to work with us? 
Ultimately, it's our people and teams that make us an employer of choice.   
At Bourne Leisure, we care about you as an individual - whether you are office based, home based or a mixture of the two, we are open and transparent in our approach and welcome the same approach in return. We are a place where talent thrives and gives you the autonomy to be the master of your own path. We are supportive and collaborative, giving you the opportunity to learn, ask questions and work with different people throughout the business. We are one great team, and we celebrate successes as an individual and as a collective with our teams. 

What's In It for You?
- Competitive holiday allowance that rises with service
- Holiday buy scheme
- Annual bonus
- 20% discount for any Haven, Butlins or Warner holiday for you, friends, and family.
- Wellbeing support across several different topics
- Opportunities to use our corporate box at The O2 arena for music, comedy, sport, and entertainment events
- Exclusive discounts with several corporate partners
- Access to fantastic learning and development opportunities, including Apprenticeships & Degrees 
- Real career pathways 

If this sounds like the right opportunity for you, go ahead and apply!

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