As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property and make sure each visitor has an enjoyable and memorable visit. Interesting? Always – and rewarding too. 

Hours: 1,000 annualised hours contract. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year

Working pattern: three days a week (which includes one weekend day).

The country home of Victorian Prime Minister Benjamin Disraeli, Hughenden Manor is an impressive red brick mansion surrounded by rolling parkland. The team manages a visionary visitor experience, which has won awards for its forward-thinking approach to display and storytelling. Hughenden Manor is situated a short distance from High Wycombe and local transport links are excellent.

Perched on a hilltop, the country home delivers historic vistas of the surrounding woodland and valleys that come into their own. Its tree-filled pleasure gardens are a mosaic of colour, with the rich golds and reds of the beech trees contrasting to the lush evergreens.  

Investing in you  

We want you to learn, discover and develop your career. And we’ll do everything we can to offer you the training and support  that you need to achieve your goals. We’ll work with you to plan your development in a way that’s right for your needs.

Day to day you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and making sure visitors can find everything they need for their visit to help set them up for an amazing rest of the day.    

You’ll have the chance to be involved in different aspects of the visitor experience, such as being involved with key property events, to no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged as consequence of the excellent service you provide. 

• A team player, but also can work on your own initiative 

• Well organised and adaptable 

• Customer focused with an understanding of the importance of great service 

• Willing to learn new skills 

• Have a positive attitude 

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.