Security Officer 

Conrad Hotels & Resorts is one of the three Hilton Luxury Brands combining contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world. Each hotel is connected to its own destination and locality, embracing its community.
CONRAD Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer access to world of infinite connections, intuitive services, and inspired experiences along our guests’ journeys. We are the destination of a new generation of smart luxury travellers for whom life, business and pleasure seamlessly intersect. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.

In 2021 Hilton was ranked number 1 Best Big Companies to work for by Great Place to Work and Fortune. 

 

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

4 days on 4 days off

Monitor and control staff entrances

Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately

Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained

Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies

Responsible for checking goods received out of hours

Maintain system that records the issue and receipt of departmental keys

Operate, check and monitor the CCTV system

Patrol the hotel on a regular basis ensuring fire walks take place and are recorded

Ensure safe passage of cash transfers within the hotel

Support evacuation of the hotel during fire alarm situations

Monitor suspicious packages and be aware of bomb and terror threat procedures

Provide secure storage for guest oversized items

Ensure hotel facilities and function rooms remain secure and locked when not in use

Maintain the Security Log Book and Incident Reports

Liaise with Police in the absence of Security Team Leader

Report any maintenance or hazard issues to the supervisor on duty

Adhere to all Health and Safety Regulations

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

High school graduate or above

Good physical condition

At least two (2) years of law enforcement experience either on a Security Bureau or military training

Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures

Should be well versed in local law/government regulation

Absolute discretion and confidentiality regarding sensitive information

SIA trained and licensed

Positive attitude

Good communication skills

Good grooming standards

Ability to work under pressure, keeping calm in emergency situations

Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in customer service environment

First Aid

Knowledge of P.A.C.E.

IT proficiency

Salary
The salary for this position is £26,975/year plus other benefits.

Benefits
The benefits of working for Conrad St James Hilton are huge:

Competitive salary

Paid overtime

Go Hilton rates so you can travel the world

Sick pay increasing with length of service

Healthy meals provided

Laundry service and full provision of uniform

42 hour working week providing a healthy work / life balance (Part-time positions are also available)

Travel

• St James Park Tube station – District & Circle Line- literally just across the road
• Westminster Tube Station- Jubilee Line- 4 mins walk
• Victoria Station ( 6 mins walk )
• Waterloo Station (10 mins walk )  – Mainline