Membership Services Administrator - Hatfield (head office)

About the Role

It is fair to say we are feeling pretty chuffed here at David Lloyd Clubs.  Not only are we thrilled to have been ranked for several years in the ‘Sunday Times 25 Best Big Companies To Work For' list, but we are also enjoying a sustained period of growth which will see us open amazing new clubs in the UK and mainland Europe.

We have a fantastic opportunity for a positive and enthusiastic person to join our Membership Administration Team in Club Support offices based in Hatfield.

This role includes some key business critical tasks that are fundamentally important to the ongoing success of David Lloyd Clubs. You will be maintaining the integrity and accuracy of our membership database and supporting our members and Club teams with membership administration queries. It is an incredibly varied role which ranges from member communication mailshots and refunds to migration, reconciliation, and Direct Debit runs.

Our ideal candidate will have exceptional communication skills, an eye for detail, and the ability to prioritise and manage your own time.  You will be comfortable liaising with our Club Teams and will have a desire to resolve issues quickly and efficiently.  You will be self motivated, be able to use your own initiative and have a desire to work as part of a highly effective team.

Benefits include

Company Annual Bonus Scheme Free gym membership for yourself and your partner for any of our clubs throughout the UK and Europe 25 days paid holiday + bank holidays Discounts on all our products including PT, swim, tennis, food and beverage, along with all the other benefits you would expect from a large employer Company Pension Scheme The opportunity to gain qualifications through sponsored Apprenticeships If you are looking to work in a fun, fast paced environment with opportunities to learn, develop and flourish in a company where its people are at its heart……then this is the role for you. Apply Now!

Other

35 hours per week – Shifts Mon-Fri

Office based full time– Club Support office based in Hatfield.