Conference and Events Assistant  

The DoubleTree Docklands is located in a 17th-century building once housed London's last dry shipbuilding dock. With this unique mixture of old heritage and modern service, this 378 room hotel offers an exceptional family-like experience for its guests and employees. With the Jubilee and Overground-connected bus route C10 in the front, and a free ferry service to Canary Wharf, the property can be reached easily from both the north and south half of London. 

With its various set of outlets and diversified range of guests, the DT Docklands offers an excellent opportunity for every team member from entry to a higher level to start or build an outstanding career in the field of hospitality.

 

A WORLD OF REWARDS

Free and healthy meals when on duty Grow your Career your next position could be as an Assistant  Food and Beverage Manager Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Modern and inclusive Team Member’s areas  

What will I be doing?

Welcome guests in a polite and friendly manner Coordinate seating for customers Up-sell with latest departmental incentives Manage Conference and Banquet set-ups Ensure guests are billed accurately Follow cash handling procedures Manage guest queries in a timely and efficient manner Comply with company brand standards Strive to achieve departmental targets as part of the team Ensure cleanliness of work areas Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Assist other departments wherever necessary and maintain good working relationships Be environmentally aware  

What are we looking for?

Positive attitude Good communication skills Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Food and Beverage and/or industry experience Knowledge of Food Hygiene Regulations
 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

Maybe it’s all the little things we do to show we care. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we are here to make your stay as comfortable as possible right from the start.

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