At Sofa.com we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that's exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers - we can be sure we're giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.

The Role

We are on the looking for a talented, driven and versatile Showroom Manager who is a natural leader and developer of teams, collaboratively working together to deliver exceptional customer service.

We are looking for an experienced, highly motivated and hardworking individual with excellent communication skills and commercial acumen.

You will manage and evaluate every aspect of your showroom from customer awareness and service to operational standards, team development and motivation. The role requires adaptability and flexibility

As the Showroom Manager, you will be responsible for inspiring the team to achieve a wonderful on-brand shopping experience and to help deliver brand awareness locally. You will be a brand ambassador, always representing sofa.com at the highest level.

You should be an experienced manager, ideally within the interiors industry. You should have a strong business acumen, and be commercially focused and driven to help your team drive sales in the showroom. Having good organisational and delegation skills will allow you to effectively manage your day as well as your team.

You will ensure the smooth day to day running of the showroom by supporting your team in:

        Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse our range

        Maintaining our world-class showroom standards and visual merchandising in store

        Processing customer orders as well as writing daily, weekly and monthly reports to distribute to your team and senior management

        Team building and management, ensuring effective communication and development of individuals.

        Conducting monthly meetings with your team as well as performance reviews with permanent team members

        Regularly assessing competitor activity within the sector and establishing its impact on your showroom's performance and trading

        Driving opportunities within commercial sector to ensure ongoing growth of customer base

You will need:

        Proven successful experience as a Showroom Manager and leading a dynamic sales team

        Powerful leadership skills and business orientation

        Customer management skills

        Strong organizational skills, the ability to plan and prioritise workloads and delegate accordingly

        The ability to multi-task and work under pressure

        Shrewd business sense and well-developed commercial awareness

        A desire to work as part of a team to generate fresh and innovative ideas

        Excellent communication and interpersonal skills

        Background in home/furniture is desirable

        Proficiency in MS Office

This is a wonderful opportunity to join a company and brand that is growing and developing, offering some great opportunities to further your skillset and career.