Event Assistant - Macdonald Alveston Manor Hotel - Stratford-upon-Avon, Warwickshire

Event Assistant - Macdonald Alveston Manor Hotel - Stratford-upon-Avon, Warwickshire

About us:

Macdonald Alveston Manor Hotel is one of the finest 4-star hotels in Warwickshire, offering excellent luxury accommodation in one of the most beautiful and historic parts of England. Set in the heart of Shakespeare Country, near beautiful Cotswold villages, the historic Alveston Manor Hotel is set on its grounds, just 5 minutes walk from all the cultural attractions of Stratford-upon-Avon.

Macdonald Alveston Manor Hotel is the ideal base for Shakespeare enthusiasts with nearby Shakespeare Houses and Royal Shakespeare Theatre. Once you've finished exploring, we recommend visiting our Vital Health Club for a relaxing sauna before you dine in the fabulous Manor Restaurant.

About a role:

As our Events Assistant, you will be vital in delivering an outstanding experience to all our guests. We see you as a real ambassador of our company, operating on the front line with an organised, proactive approach and a meticulous eye for detail. You enjoy being part of a busy team but also have the drive to build a strong team, always keen to deliver the highest standards and exceed our guests’ expectations. 

You could be offered shifts in all areas of the F&B operation, including the bar, restaurant, and banqueting, where your customer service skills will ensure our guests are well looked after. Previous experience in a similar role or environment is preferred but not essential as full training will be given

Outline Job Description:

• Good attention to detail
• Proactive approach to service challenges
• Immaculate presentation standards in all that you do
• Good communication skills with guests and colleagues at all levels
• Good standards of numeracy & literacy
• Passion for exceeding guest expectation first time, on time, every time
• Staff must be eligible to work in the UK

Salary: £9.50 per hour 

0- 6 months of experience 

Full-time and part-time options available

Benefits:

• Competitive rates of pay at all levels
• Uniform provided
• Parking available on-site
• Free meals when on duty
• Generous discount on regular room rates
• 25% off food, drink, and spa treatments across the group
• 20% discount on golf
• Free use of our leisure, pool and gym facilities at off-peak times
• Auto-enrolment into our pension scheme and life assurance
• Access to the Employee Assistance Programme through Hospitality in Action
• Wagestream app offering a real-time view of accrued pay and access to it