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Owners - Owner Experience Assistant - OI1

Employer
Parkdean Resorts
Location
Great Yarmouth
Salary
9.7 GBP
Closing date
17 Aug 2022

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Job Details

Owner Experience Assistant

Cherry Tree

Are you a charismatic people person looking for a career with a little more life? Join us as an Owner Experience Assistant, where holiday home owner experience comes first and creating amazing memories is second nature.

No experience? No worries! As long as you bring the passion and the Parkdean FUN, we’ll provide you with all the tools you need to succeed.

The Role

  • Provide clear, simple and regular communication to owners, support content to improve the owner’s website/community, newsletters and on park activity
  • Support in the delivery of a wide range of owner events such as forums, drop ins, and social events
  • Recognise dissatisfaction and ensure complaints and feedback are dealt with speedily and with empathy using appropriate feedback systems
  • Promoting membership and loyalty schemes, demonstrating a clear understanding of the registration process and benefits
  • To take payments and ensure all money is accounted for and stored in the correct place
  • Provide information in regards to the park, entertainment schedule and local attractions.
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment. Background checks including DBS (or equivalent) will be carried out.


At Parkdean Resorts we don’t leave unforgettable moments to chance.


We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.


What we live by & what we look for

Care | we care about our guests, our people and our communities.

Pace | we make great things happen, making the most of every minute.

Difference | we celebrate difference and encourage each other to be ourselves.

Belonging | we’re family, offering a home away from home where people feel safe.

Value | we value all.

Parkdean perks:

  • 25% discount on holidays for friends, family & you
  • Stand-by breaks available at a discounted rate
  • 30% off food & drink
  • Clear career pathways, with development & progression
  • In house incentives & competitions
Creating amazing memories is in our DNA – is it in yours?

Company

Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.

With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve. 

 

Company info
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Parkdean Resorts

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