Head Technician - Alton Towers, Stoke-on-Trent

As the world’s leading attraction partner for skill games and amusements across the globe, we are looking for a Head Technician to join our team at Alton Towers!

You will be based at Alton Towers and will oversee a small team of technicians that will be maintaining and servicing a wide range of amusement and coin operated equipment. Applicants should have previous management and "hands on" experience in the repair and preventative maintenance of the full range of modern amusement equipment.

We will offer you:

• Competitive Salary
• BenefitHub - a portal that offers the widest variety of discounted leisure, health & financial benefits.
• Career opportunities which include the chance to travel the world (Asia, Europe, Middle East, USA, etc.) and work in some of the world’s most amazing places.

Responsibilities:

• Diagnose and repair faults on all company equipment within your working area.
• Ensure that the utmost security is maintained with regard to Company monies, machine tokens, all keys issued and any other company property entrusted to you. 
• Manage a small team of technicians ensuring that works are delegated in an efficient & productive manner. 
• Ensure machines which have not been fully repaired are never operated or could pose a risk of harm and ensure alterations of machines which could be deemed to be illegal are never undertaken.
• Ensure permission is always obtained from the Site Manager before changing the price of play on any machine. 
• If you are given direct responsibility for cash or stock it is your duty to be able to reconcile and handle it in a safe and secure manner, completing all relevant paperwork at the correct time and to the required standard. 
• Ensure spare budget levels are adhered to, whilst keeping your line manager up to date with all purchases. 
• All spare holdings are to be kept to an operating level only, do not overstock. 
• All stock/spares should be managed in such way as not to incur any unnecessary costs.
• Report any unresolved problems to the Site Manager. 
• You are only to maintain and repair machines that are owned by the company unless otherwise authorised by your manager. 
• Ensure that you maintain an adequate tool kit to enable you to complete your duties to a high standard. 
• Comply with all health and safety regulations.

Person Specification:

• Educated to HNC Level
• Experience of working in the leisure or tourism sector, experience of mechanical engineering. 
• Experience of electro mechanical fault finding.
• Very analytical, highly numerate, good health and safety knowledge, strong IT skills, excellent communication skills, self directed with a high degree of self motivation and high attention to detail.