Guest Experience Advisor
- Employer
- Parkdean Resorts
- Location
- Eyemouth
- Salary
- 9.7 GBP
- Closing date
- 16 Aug 2022
View more
- Sector
- Hotel jobs, Hotel Receptionist
- Job Type
- Contract
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Job Details
Guest Experience Advisor
EyemouthAre you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor, where guest experience comes first and creating amazing memories is second nature.
No experience? No worries! As long as you bring the passion and the Parkdean FUN, we’ll provide you with all the tools you need to succeed.
The Role
At Parkdean Resorts we don’t leave unforgettable moments to chance.
We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.
What we live by & what we look for Care | we care about our guests, our people and our communities.Pace | we make great things happen, making the most of every minute. Difference | we celebrate difference and encourage each other to be ourselves. Belonging | we’re family, offering a home away from home where people feel safe. Value | we value all. Parkdean perks:
EyemouthAre you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor, where guest experience comes first and creating amazing memories is second nature.
No experience? No worries! As long as you bring the passion and the Parkdean FUN, we’ll provide you with all the tools you need to succeed.
The Role
- Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments
- Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date
- Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner
- Provide excellent customer service and care
- Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.
At Parkdean Resorts we don’t leave unforgettable moments to chance.
We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.
What we live by & what we look for Care | we care about our guests, our people and our communities.Pace | we make great things happen, making the most of every minute. Difference | we celebrate difference and encourage each other to be ourselves. Belonging | we’re family, offering a home away from home where people feel safe. Value | we value all. Parkdean perks:
- 25% discount on holidays for friends, family & you
- Stand-by breaks available at a discounted rate
- 30% off food & drink
- Clear career pathways, with development & progression
- In house incentives & competitions
Company
Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.
With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve.
Company info
- Mini-site
- Parkdean Resorts
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