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Property Programme Manager - Hemel Hempstead, Hertfordshire

Bourne Leisure
Hemel Hempstead, Hertfordshire
Closing date
29 Jul 2022
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Property Programme Manager - Hemel Hempstead, Hertfordshire

About us
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! Each year we welcome hundreds of thousands of guests for an Altogether More Entertaining and Fun Break and we bring this to life through our three mighty values of We Get Stuck In, We Create Smile and We Care For Each Other.Many will have heard about us because of our Redcoats or industry leading entertainment - we're the Home of Entertainment after all - but there's a lot more to Butlin's than just our shows and performances. Each of our three resorts in Bognor Regis, Minehead and Skegness employs around 1,000 people and it's this team of cleaners, chefs, maintenance, servers, gardeners, security, technicians, admin, warehouse and many more, as well as our Central Support team in Hemel, who all play an equal part in creating smiles and memories that last a lifetime.  Main Purpose
The Programme Manager will report to the Head of Capital Proposition to assist in the delivery of ongoing Capex approved projects across the Butlins Group at Bognor Regis, Minehead and Skegness. These will range from small capex improvement works to multimillion-pound construction projects at our famous resorts.
The Programme Manager will lead in the delivery of the approved and varied project timeframes, assist in the assigning of works, managing the back-office support function, the monitoring of performance and ensuring safe practices are followed to expected levels of governance.
The Programme Manager will work with our pool of external consultants, approved contractor base and directly with our resort teams to ensure successful delivery and engagement.

Duties and Responsibilities
Key Accountabilities
The development and successful implementation of a programme management function.
As directed by the Head of Capital Proposition, to produce and maintain an annual programme management detailed solution which details all anticipated, forecasted and planned projects and recommendations.
Use set process's for communicating progress on projects, including project reporting tools, expenditure and status reports.
Ensure programme and projects are managed to ensure minimal disruption to guests and the wider business.
Effective engagement with key stakeholders to ensure awareness of programme and projects with key milestones, and initiate corrective action where required.
Ensure all programme plans are fully planned with project plans, dependencies and procedures.
Input into progress and project control reports for the wider stakeholders.
Deliver in accordance with project governance, administration and communication plans liaising with key stakeholders to ensure project documentation is fit for purpose and in line with approved requirements.
Effectively manage third party relationships with the supply chain including designers, contractors, equipment and material providers.
Co-ordinate and review projects to ensure any efficiencies are realised across the supply chain and that all inter-dependencies are met.
Ensure projects meet required building control, planning and health & safety standards.
Develop and implement an audit and review mechanism for all projects.
Assist the wider project team in budget management, ordering, regular meetings and communications.

From time to time, there may be other reasonable requests made and other responsibilities included.
Key Attributes
To think strategically:
To make informed business decisions.
Use knowledge to meet customer, operational and financial targets.
Eager to work outside of their comfort zone and continually be challenged in a diverse role.
Establish good external relationships with contractors.
Interact well within the on-site teams including General Managers, the Facilities Team, Security Teams and Resort Directors.
Establish strong cross-party relationships with the wider Butlins Team.

Key Performance Indicators:
Controlled programme management.
Management of programme delivery on time and on budget

Scope of Role:
Reporting to the Head of Capitol Proposition
Based in Head Office at Hemel Hempstead and Home Office

Knowledge and Skills:
A proven track record in Programme Management within retail, hospitality and or relevant sectors.
Experience of working in a multi-site organisation.
A strong strategic vision.
Excellent IT including all Office Application, Communication and Presentation Skills.
Able to build strong relationships with a diverse internal team and external stakeholders
Self-drive with a can-do attitude that is adaptable to ongoing change in a fast-paced environment.If you want a role where you create smiles, where you aren't afraid to get stuck in and where the team genuinely cares for each other - we think you'll fit right in!Here's what you can look forward to when you join our team:
Career Progression dedicated programmes to support all individuals who want to progress their career at Bourne Leisure
Hybrid ways of working and flexibility to suit the individual and business needs
Discounted Butlin's, Haven and Warner Leisure Hotels holidays for you, your family and friends.
Reward and recognition schemes.
Externally recognised qualifications to give you the opportunity to develop and progress.
Lifestyle and shopping discounts and benefits.Why not follow us on facebook @Butlins Careers and LinkedIn @Butlins#jobs #butlins #careers #headofresourcing
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