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Senior Customer Advisor

Places Leisure
Epping, Essex, England
Closing date
6 Jul 2022

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We are Places Leisure, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.  

How do we do all this? By surrounding ourselves with active people, responsible people and customer first people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 209,000 homes, manage £4.5 billion of assets, deliver £87.9m in social value and teach 80,000 children to swim each week.

More about your role

We are looking for a Senior Recreational Assistant, who is looking to gain experience and take on some Duty Manager duties. You will help ensure the safe and efficient running of your centre. You will maintain a high profile with our customers and operational staff. You will act as a mentor and role model and support the training and development of staff.

For more information please download our job profile available on our website.

More about you

You will have excellent communication and social skills as you'll often be the first point of contact for customers. You will have real attention to detail to ensure the safety of our customers as well as the cleanliness of our centre and pool environment. You will be responsible for ensuring our cleaning schedule is adhered to and the preparation of areas and equipment as appropriate, so you'll need to be hard working and have a conscientious attitude underpinned with by your skills in initiative application.

Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records. Holding the National Pool Plant qualification would also be great but it is not essential.

The benefits

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.  

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership – to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

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