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GYM FLOOR STAFF / FRONT OF HOUSE – NORTH LONDON

Employer
The Basement LDN
Location
Kentish Town, North London
Salary
c.£22,000 per annum + Performance Related Bonus
Closing date
28 Jul 2022
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GYM FLOOR STAFF / FRONT OF HOUSE  –  NORTH LONDON

Full-Time & Part Time Positions Available

Rate: c.£22,000 per annum (discretionary performance bonuses available)

The Basement LDN Gym + Studio is looking for a member of their front of house to join their dynamic and diverse team in Kentish Town, North London. 

The Basement LDN Gym + Studio is an independent boutique fitness space that endeavours to create a premium training environment that is welcoming, community focussed and executed with a polished but personalised feel, inspiring members throughout their fitness journey with the Club. 

The successful applicant will be predominantly responsible for:

  • Providing a front of house presence at our reception area.
  • Assisting with serving of coffees and fresh protein smoothies at our nutrition bar (training provided).
  • Assisting the Club’s Marketing Team in their sales effort.
  • Day-to-day cleaning of the fitness equipment.
  • Subject to relevant qualifications, assisting members of the club with fitness related enquiries.
  • Subject to relevant qualifications, delivering fitness inductions on the gym floor and assisting with the delivery of 1-to-1 fitness training services.

The successful applicant will be passionate about fitness. A background in fitness training or sports is advantageous, although not required. Weekend availability is a must.

Customer service and an outgoing personable nature is critical to the role, including when meeting and greeting prospective members, touring them around the facilities and assisting with member queries. All our members should feel comfortable and welcome while training with us, it is vital that all team members help to maintain this ethos.

Maintaining a clean and safe environment for our members is essential to ensuring an enjoyable workout space. Cleaning the equipment and gym area is a key task carried out by all members of the team daily to ensure the Club is kept to the highest of standards for our members.

Qualifications + Experience

  • Experience in a front of house role – Preferable.
  • Experience in the fitness industry - Advantageous, but not required.
  • NVQ L2 Fitness or equivalent (or working towards completion) – Helpful, but not required.
  • Background in sales is also helpful.

Personal Qualities

  • Good interpersonal skills, to be approachable and confident in dealing with a wide variety of people.
  • Ability to communicate clearly in person and on the telephone. A fast learner, sharp minded and alert.
  • Have a keen interest in sports / health / fitness is desirable.
  • Ability to work well as a team member, as well as use initiative where required.
  • Ability to be flexible in undertaking varied tasks and to ‘muck in’.
  • Computer literacy desirable (although training will be provided to use Club software).
  • Willingness to comply with Club policies and procedures (to include the appropriate use of cleaning chemicals, incident and damage reporting, health & safety etc).

Club Operating Hours

  • Mon – Fri: 6:00am to 10:30pm
  • Sat – Sun: 9:00am to 8:00pm

We are specifically looking for an individual able to commit to a work pattern that will include weekends.

What we offer

The Basement LDN Gym + Studio is a fresh new face in the fitness industry. We have ambitious plans to expand the brand in the near future. Club Management takes a proactive approach in coaching members of the team and endeavours to provide regular feedback to optimise personal and professional development. This role if perfect for someone looking to grow with us and help us carve out an identity as a premium fitness space across London. 

Expected start date – Immediate

Interested applicants should send their CV with a cover email by clicking the Apply Now button. We’d be delighted if you could include a paragraph in the email about what drew you personally to the fitness industry and why it’s an industry you are passionate about.

We look forward to receiving your application. Thank you!

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