Conference and Banqueting Operations Host
- Employer
- Hilton Hotels
- Location
- Birmingham, West Midlands
- Salary
- Competitive
- Closing date
- 4 Jul 2022
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Conference and Banqueting Operations Host
What will I be doing?
A Conference and Banquet Host is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.
What will I be doing?
As a Conference and Banquet Host, you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Banquet Host will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Up-sell with latest departmental incentives
- Manage Conference and Banquet set-ups
- Ensure guests are billed accurately
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Comply with company brand standards
- Strive to achieve departmental targets as part of the team
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Assist other departments wherever necessary and maintain good working relationships
- Be environmentally aware
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