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Banqueting Team Leader

Employer
Hilton Hotels
Location
Manchester, Greater Manchester
Salary
Competitive
Closing date
4 Jul 2022
Banqueting Team Leader

Hilton Manchester Deansgate hotel, located in the city's center, is housed in the iconic 47-story Beetham Tower.  With stunning views across the Manchester skyline, this modern hotel features 279 spacious rooms with floor-to-ceiling windows, a luxury spa, a contemporary ‘Podium’ restaurant, and the famous Cloud 23 Sky bar and executive lounge that offers classic cocktails and beautiful views in a stylish and vibrant environment. 

The hotel is centrally located and easily accessed by public transport with Deansgate train and tram station just a 2-minute walk from the hotel. 

So, what can we offer you as a Conference and Banqueting Supervisor at Hilton Deansgate?  

Salary Up to 23K + Hilton Benefits

Starting with 28 days of holiday per year inclusive of bank holidays with us your holiday entitlement grows yearly increasing  up to a maximum of 33 days with service (Based on a full-time contract)  

The opportunity to experience Hilton Worldwide through employee and friends & family discounted hotel room rates plus a 50% food discount 

Free Meals while on duty 

Reward and Recognition, through our employee of the month and engagement initiatives  

Access to our Employee Assistance Program which provides support for mental health, medical concerns, and legal queries  

With discounted Dental cover, we will offer you the opportunity to join our Denplan scheme at a discounted price  

Access to 1000’s exclusive high street discounts on retail and various activities through our benefits portal Hilton Marketplace 

Pension scheme, we have you covered for the future with our auto-enrolment pension scheme 

A Conference and Banqueting Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.


What will I be doing?

As a Conference and Banqueting Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Banquet Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

  • Supervise Conference and Banqueting operations
  • Communicate and delegate in line with daily function sheets
  • Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
  • Welcome guests in a polite and friendly manner
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure cleanliness of work areas
  • Plan, organize and control the daily operations
  • Ensure compliance with brand standards
  • Represent needs of the team
  • Assist Food and Beverage with achieving financial targets
  • Assist Conference and Banquet Manager with training and developing the team
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations, and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

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