Senior GC&E Executive 

Senior GC&E Executive 

Do you want to work for the UK’s #1 Great Places to Work 2021?*

As an Event Planner, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Event Planner will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.

Location: Hilton London Syon Park

Salary: up to £27,000

What will I be doing? 

 

Specifically, you would be responsible for performing the following tasks to the highest standards:

 

Maximise all Meeting & Events Sales revenue opportunities through up selling of function items Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business Manage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space Generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively Accurate administration and control of all Meetings and Events related reservations and blocks To ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7- 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy To meet & greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the event To conduct Show rounds for companies & agents in line with the Company policy To support the Food & Beverage operations and room reservations team with information as required To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively Attend Sales events, as required To support in other properties within the Cluster as required, according to the business needs

Additional Sales Involvement:

Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy To raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market