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Payroll Processing Analyst

Hilton Hotels
Glasgow, Glasgow City
Closing date
4 Jul 2022
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Payroll Processing Analyst

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. Recently named the #1 company to work for in the U.K. by Great Places to Work, Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 6,600 properties and over 1 million rooms in 119 countries and territories.

In the 102 years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 118 million members in our award–winning customer loyalty program, Hilton Honors.

Position Statement:

The Payroll Analysts provide daily operations support, focusing on service delivery and operational excellence.   Payroll Analysts work in partnership with the Shared Service Center (SSC) to ensure accuracy and adherence to Hilton’s policies.  Payroll Analysts address discrepancies in coordination across the payroll function, the SSC, and other stakeholders who provide payroll inputs.  Payroll Analysts are champions for a positive team member (employee) experience, continuous improvement, and risk mitigation.

The payroll analyst will perform payroll processing activities, and will work with other key teams to ensure payroll input is accurately processed.   Under the direction of the Payroll Team Leader, supporting the delivery of the payroll processes, for approx. 10,000 employees and c. 24 PAYE references. 

Working with the Payroll Team Leader, the payroll analyst will provide business support and perform payroll analysis, processing, calculations and resolutions as part of the payroll processing tasks. The payroll analyst should have prior payroll processing experience and understanding of UK statutory payroll calculation requirements and compliance requirements.


Position Summary:


Under the guidance of Payroll Team Leader, the post holder will be responsible for the delivery of Payroll processes to agreed timetables and Service Level Agreements.  The Payroll Analyst will work with the Senior Analysts and Team Leader in the processing team, to ensure that the payroll processes are accurately completed and delivered on time.   These activities include:


    Liaise with peers across HR with reference to new starters, leavers, and other pay-impacting changes to Team Member details. Create and/or maintain management reports, including monthly results, quarterly and year-end reports (i.e. gross payroll, tax deductions, benefit deductions, etc.). Support specialised calculation activities, such as SSP, SMP, Company sick and company maternity pay. Research and interpret regulatory requirements and resolve tax, withholding, compensation and pension issues for payroll processing. Import input/check results in Oracle Cloud payroll system Work with the Shared Service Centre team in Hyderabad to assist with payroll queries. Admin tasks relating to payroll function, such as P45 distribution, pension auto-enrolment queries, HMRC queries.

Key to the success of the role will be the ability to communicate well, both internally and with external stakeholders.  Participating in projects and the ability to simultaneously manage multiple tasks and deliver to tight deadlines are considered essential elements of this role.


It is expected that the Payroll Analyst will attend regular training with regards to payroll statutory legislative changes, as discussed with Team Leader, and be able to correctly adapt the legislation changes to update our processes, SOPs and desktop procedures.


The post holder should ideally have experience of working in a payroll function where multiple payrolls are processed, eg. in a shared service payroll function or payroll bureau facility and be able to work in a fast-paced organization. Experience of Oracle Cloud HCM/Payroll would be advantageous but not essential.


Direct Reports:



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