Senior Receptionist - Hakkasan Hanway Place

Senior Receptionist - Hakkasan Hanway Place

locationsHakkasan Hanway Placetime typeFull timeposted onPosted 3 Days Agojob requisition idR0011621Established in 2001 in London, Hakkasan now has 12 restaurants around the world located in the United States, Middle East, India, Asia and Europe, where both London restaurants hold a Michelin star. Hakkasan offers guests a world-class culinary experience. The menu is a modern interpretation of authentic Cantonese cuisine, using the finest ingredients and expert traditional techniques to create timeless yet innovative signature dishes.

In search for a passionate, confident and positive Senior Receptionist to join our fantastic Team!

The ideal Senior Receptionist has:

• Previous experience in a similar role and within a fast paced environment: Experience in a luxury venue would be a distinct advantage;

• Passion for delivering excellent guest experiences with a friendly disposition to smile;

• Good knowledge of reservation systems, preferably Open Table;

• Experience in guest profiling and recognition;

• Impeccable appearance and interpersonal skills with a good command of English :

• Availability to work full-time and be flexible;

• Ability to work under pressure;

• Proof of eligibility to work in the United Kingdom;

In addition to the usual benefits, such as meals on duty, uniforms, holidays, pension and life assurance, we also offer the following to all of our valued colleagues:

• 50% staff discount across all of our restaurants (including takeaway)

• Access to 800+ high street discounts

• Wellbeing resources such as nutritional seminars and home workouts

• Employee Assistance Programme, featuring confidential support for any of our team members whenever they need it

• ‘Refer a Friend’ bonuses

• Company-wide seasonal staff parties

• Celebration events for each venue (including picnics, darts, paintballing and Dragon Boat racing)

• Gifts for Christmas, Chinese New Year, birthdays and long service milestones

• Training and development opportunities, such as WSET, development courses, public speaking and more

• International career opportunities – we have 61 venues across five continents with many more to come

• Fun activities to support chosen charities, help the environment and the communities that we live in, and to protect our planet  

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021.

The combined company operates more than 60 entertainment dining and nightlife venues in over 20 markets across five continents and features a collection of widely recognized hospitality brands.

These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Avenue, Cathédrale, Wet Republic, Yauatcha, Ling Ling, Casa Calavera, Jewel, Little Sister, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.