Location: Handforth (Hybrid Working)

Contract: 3 day (Wednesday - Friday)

About the Pets at Home Group

The Pets at Home Group includes over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. It’s fast-paced, innovative, fun and we put people at the very heart of everything we do. We are committed to developing a culture of inclusivity where everyone is able to come to work and be themselves, a culture which welcomes everyone irrespective of what makes us all unique.

About the Role

We are currently recruiting for an experienced People Advisor with a working knowledge of employee relations. Advising Store Managers, Area Managers and Colleagues across our retail stores on HR policies, procedures and terms and conditions of employment. This is a fast paced role, therefore you must be CIPD qualified, or working towards this, as well as having previous experience working within a busy Human Resources team, including supporting managers regarding ER issues. Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances

Key Responsibilities but not limited to;

• Provide timely, professional HR advice to Store Managers and Area Managers particularly on HR policies, procedures, and terms & conditions of employment. This will be telephone based and in written format.

• Take responsibility for cases across the regions and to proactively manage these cases to ensure that advice is provided in a timely manner and concluded appropriately.

• Coach and support colleagues from individual stores and the Area Managers who are involved in ER cases to ensure they fulfil their role effectively.

• Check and advise on outcome letters for individual cases.

• Maintain colleague records on the HR system, including processing changes in personal details, notification of maternity / paternity, resignations etc.

• Input into HR reporting / management information as required.

• Provide input to payroll activity & related administration.

• Involvement in regional operations meetings as required.

About You

If you have a high attention to detail, love to be kept busy and enjoy working to deadlines this could be the role you’ve been searching for. This role is busy, but what HR advisor role isn’t? If you’ve been looking to join a small group of friendly & helpful colleagues in a fast paced environment where we truly put our people and pets first then press the apply now button below and in a few short steps we would have received your application! This really is a great opportunity to work alongside great colleagues, where we put people at the heart of everything we do.