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Spa Receptionist - Fitzrovia, London

Employer
7SkySpa
Location
Fitzrovia, London
Salary
24,000 per annum + up to 10% bonuses from reaching sales targets.
Closing date
26 Jul 2022
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*Please note that only candidates who currently reside in London will be considered for this role. 

Spa Receptionist - Fitzrovia, London

We are looking for a SPA Receptionist to manage our front desk on a daily basis, the company is a new luxury SPA salon in Fitzrovia, London. The right candidate should be punctual, numerate, organised, able to multitask and have a friendly lively personality. This is a customer service role so it is important to make sure every guest has the perfect experience from the moment they enter the salons right until they leave.

About 7 SKY SPA:

We are a luxury day Spa in the Centre of London, just off Oxford Street, offering authentic Thai and Bali massages, steam room treatments, body wraps, facials, slimming massages, etc. Our mission is to offer the highest quality of treatments and service with excellent customer experience.

Responsibilities include:

  • Managing client's phone calls and e-mails 
  • Booking and confirming appointments
  • Warmly greeting guests, walking them to their treatment room and informing the assigned staff member of their arrival 
  • Accepting payment and processing transactions
  • Keeping updated records of costs and revenues 
  • Opening salon and cashing up at the end of the shift
  • Reporting, monitoring and improving staff performances
  • Helping guests with drinks and refreshments.
  • Promoting services and upselling treatments and products
  • Updating client records with their contacts and billing details, appointments and services provided 
  • Maintaining staff records and working schedules
  • Monitoring salon supplies and equipment and ordering new stock as required 
  • Helping the salon manager with administrative tasks and helping to maintain the salon appearance and a tidy reception area
  • Other responsibilities communicated by the salon management from time to time

Requirements: 

  • Fluent English
  • Resident in London
  • Computer software skills
  • Successful candidate must be presentable, trustworthy, capable of leading a team experience in a similar role: SPA or beauty salon receptionist/hotel receptionist training is provided 

Job Type: Full-time, Permanent

Schedule: 16 days per month, 12 hours shifts - two days on, two days off

Salary: 24,000 per annum + up to 10% bonuses from reaching sales targets

Additional pay:

Bonus up to 10% based on reaching sales targets 

Benefits:

Free training including leading cosmetic brands employee discount for treatments

Experience: Required

Languages: English – Advanced

Employment: Full-time

Starting time: Immediate start preferred, alternatively July 20th as latest starting date. 

To apply, please send an up-to-date CV with a cover letter. We are looking forward to hearing from you.

 

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