Duty Manager - The Mumbles, Swansea

Duty Manager - The Mumbles, Swansea

Why should you join our team?

We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.

We also like to take care of our employees, and their wellbeing; therefore, we offer competitive benefits including:

• 24/7 employee assistance program
• Brilliant tips
• Unlimited 50% discount off Bistrot Pierre dining (for a well-deserved break from work!)
• Development and structured career plans
• Annual company rewards
• Discounted Bistrot food when working on site (did someone say steak and chips for £2?!)

What will the role involve?

• Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner
• Anticipating client needs wherever possible and react to these to enhance client satisfaction
• Flexibility to assist within other areas of the restaurant
• Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling
• Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available