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Reservations Supervisor - London

Employer
Royal Lancaster Hotel
Location
London
Salary
£25,500 per annum
Closing date
24 Jul 2022

Reservations Supervisor - London

Join Our Happiness

Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as Reservations Supervisor for Royal Lancaster London stylish hotel next to Hyde Park and walking distance to Paddington station, Bayswater, and Marble Arch.

At Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude.

As an employer that cares, you will be provided with tailored development plans, pieces of training, and apprenticeship opportunities to develop your career!

Joining our independently owned and 5-star hotel as Reservation Supervisor, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

  • Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
  • Employees and Friends & Family rates across our sister properties
  • Complimentary meals on duty
  • Uniform provided and laundered complimentarily
  • Refer a friend bonus
  • Workplace pension schemes

Employee recognition schemes and Social Committee events including gala dinners and much more!

As Reservations Supervisor, you will be working within the Reservations Team and report directly to the Reservations Manager.

You will through efficient planning, outstanding organization, professional salesmanship, and team leadership, support the Revenue Centre Manager to drive the department to achieve World Class service and exceed targets and goals.

  • Essential for our Reservation Supervisor:
  • Experience as a Senior reservations agent or supervisor 
  • Excellent attention to detail and accuracy 
  • Working knowledge of Opera
  • Ability to work flexible hours including weekends and bank holidays if required 
  • This is a 40 hours role on 5 days a week

Royal Lancaster London is based at Lancaster Terrace, London W2 2TY and the closest tube station is Lancaster Gate on the central line underground.

All applicants must be legally eligible to work in the UK.

 

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