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Assistant Owner & Guest Experience Manager

Employer
Parkdean Resorts
Location
Wareham
Salary
24000
Closing date
21 Jul 2022

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Job Details

Assistant Owner & Guest Experience ManagerSanford Holiday Park

Ready to step into an amazing career? Join us in a leading role as an Assistant Owner and Guest Experience Manager and create amazing memories at work. Our managers are smooth operators and great role models, inspiring and motivating our family of memory makers to make great things happen.

The Role

  • Delivering owner & guest interaction through all communication channels
  • Understanding, analysing and effectively using, insight and customer feedback to identify emerging issues promptly and proactively solve problems before they escalate
  • Being the voice of the customer to bring to life the guest and owner experience to improve feedback and reviews
  • Training, Coaching and building the capability of the experience team
  • Help plan, scheduling and delivering a wide range of owner & guest events such as forums, drop-in’s, and social events that are tailored to the customer’s on your park.
  • PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment. Background checks including DBS (or equivalent) will be carried out.
    At Parkdean Resorts we don’t leave unforgettable moments to chance.

    We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.

     

    What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 50% discount on holidays for you
  • 30% off food & drink 
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training
  • To start Creating Amazing Memories with us, apply now!

    Company

    Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.

    With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve. 

     

    Company info
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    Parkdean Resorts

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