Nights Supervisor - Macdonald Hill Valley Hotel, Golf & Spa - Whitchurch, Shropshire

Nights Supervisor - Macdonald Hill Valley Hotel, Golf & Spa - Whitchurch, Shropshire

Macdonald Night Supervisors play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards

Role Requirements

Our Night Supervisor are hardworking individuals who can work on their own initiative and are key players in our team.

This role is ideal for those already in a role within a similar 4 or 5 star hotel environment, however we do recognise that skills can be transferred from other sectors. Its your professional committed approach that w area interested in!

You will manage the smooth running of the night audit procedures and reception office, security/fire protection responsibility, room set up and to ensure delivery of the highest standards of product and service. A passionate approach to exceeding our customers’ expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets. While this, providing our guests with a great stay every time.

Benefits

• Uniform provided
• Substantial discount on rooms across the Macdonald Hotels & Resorts group
• Complimentary leisure club membership worth £745
• 25% discount on food and drink within our hotels and resorts
• 25% discount on all spa treatments
• Access to the Employee Assistance Programme through Hospitality in Action
• Access to Wagestream, a user-friendly app which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.