JOB TITLE – Concierge/Host 
DEPARTMENT – Front Office  – The Parkgate Hotel
RATE OF PAY - £9.90 per hour including benefits! 
CONTRACT TYPE – Full Time – Permanent 
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 Days out of 7

OVERVIEW
Can you deliver a truly memorable first impression? 

WHAT ARE WE LOOKING FOR …
We are looking for a Host to join our Concierge team at The Parkgate Hotel Cardiff. 
Your naturally friendly manner and calm, confident personality, combined with a passion for delivering outstanding guest service will make you an ideal candidate for this role.  We are looking for someone who is reliable, punctual, pro active, courteous and always smart of appearance. 

WHAT YOU’LL DO …
As a Host you will ensure guests are given a warm and friendly welcome to the hotel. You will provide a personalised service to all guests. Your aim will be to achieve the highest level of guest satisfaction as you will be acting as a representative of The hotel. You will always smile, be confident, polite and use guest’s names, if known.   Good levels of English are required.

WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed!

WHO ARE WE …
Operated on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick from Principality Stadium and is the perfect base for match days and any occasion to explore the city sights of Cardiff. 
Stylish innovation meets the elegance of yesteryear as Cardiff’s most luxurious hotel breathes new life into two of the city’s most historic buildings. 
Dating from the turn of the 20th Century, the old Post Office and County Court are transformed into an exquisite place to stay with period features beautifully restored to create alluring spaces to meet and drink, dine and relax. 
From the entrance lobby tea lounge to the rooftop spa, refinement and sophistication have been crafted into every detail of this luxury lifestyle experience. 

RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.