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Duty Manager - Ealing, London

Planet Organic
Ealing, London
£23,000 - £28,000 DOE
Closing date
27 Jun 2022
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Job Details

Duty Manager - Ealing, London

Reports To: Store Manager 

Job Purpose (overview of the role) 

At Planet Organic we believe it’s more than just a job it’s a lifestyle! We believe in promoting health in our communities through organic, natural and sustainable products, and acting sustainably and ethically as a business.   

What you will bring to the team: 

We’re looking for ‘Planet Players’. Planet Players have a natural ability to deliver service in a way that makes people feel at home. They are able to wow and delight our customers in thoughtful and unexpected ways. 

When you are at work you can expect to be doing the following: 

  • To lead, develop and sustain a high performing team 
  • Ensure that the correct level of stock is being ordered, properly received, stock is rotated, out of date stock monitored and back stock areas are clean and organised 
  • The shop floor department is clean, organised and well merchandised.  
  • To ensure that the department and store targets are achieved in terms of sales, waste, employment and mystery shops. 
  • Responsible for hiring good quality people for the team 
  • Encouraging good relations amongst the team and other areas in the store therefore ensuring other areas of the store are supported during busy periods. 
  • Ensuring that you and the team have a good knowledge of the products in their own departments, of promotions and new lines and can recommend different items according to different dietary requirements. 
  • Ensuring the team completes health and safety, statutory and product knowledge training such as Silver and Gold training to the deadlines required. 
  • Set and maintain high standards of product knowledge throughout the team by allocating time for training and following up on an individual’s learning 

We’re really proud of our training opportunities at Planet Organic. This includes a Welcome Induction Day and Customer service workshop in your first week. 

What we can offer you: 

  • Lifestyle Portal 
  • Access to our lifestyle portal which has high street discounts, cinema and gym discounts, specifically tailored well-being support and various free training courses.  
  • Employee Payroll Benefits (opened yearly for staff to choose) 
  • Corporate discounted health and insurance products (PMI, Health Cash Plan, Travel Insurance, Life Assurance, health screening) 
  • Kids passes getting you discounts to 5000+ family locations 
  • Dine club membership giving you discounts at thousands of restaurants 
  • When we opened in 1995, we were the first shop to be certified by the Soil Association and we continue to work closely with them developing training for new starters when you join the business. 

Other benefits: 

  • 25% Store discount (from day 1) 
  • Company Pension 
  • 28 days holiday (including public holidays) 
  • 1 extra day holiday for over 3 years’ service 
  • 2 extra days holiday for over 5 years’ service 
  • CTW scheme (after 12 month service) 


When Planet Organic opened its doors in 1995, it was Renée Elliott's dream to offer the best and widest range of organic foods available, and her mission to promote health in the community and to bring a sense of discovery and adventure into food shopping.

Fast forward to 2018 and we currently have 7 stores in London with over 300 employees.

The simple truth is that foods should be natural and wholesome. We advocate that food be authentic and ethical, freshly prepared and tasty – not a mere convenience.  We believe in ethical and sustainable farming and place great emphasis on the provenance of all our products. .   At Planet Organic you’ll find nutritious, seasonal and organic food with the goodness intact. You’ll find wide ranges of natural health foods suitable for all speciality diets, as well as a ground-breaking raw foods range.

We hope that you find inspiration, excitement and good health from the food you eat and learn, like us, that to eat well is to live better.

Find Us
42 Westbourne Grove
Greater London
W2 5SH
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