Are you passionate about providing outstanding customer service?
Have you a keen eye for detail with cleanliness?
Room Attendants are key positions within our hotel as you will be responsible for the cleanliness of the bedrooms as well as ensuring they are prepared and available ready for the next guest arrival.? We want to ensure our hotel guests have the best experience whilst staying in our hotel so the service each guest receives during their stay and when they leave is extremely important.
What will I do?
- Clean and prepare guest rooms
- Maintain hygiene standards at all times whilst cleaning the rooms and bathrooms, especially when cleaning food and beverage items such as tea and coffee facilities
- Liaise with Head Housekeeper on areas assigned to be cleaned
- Report maintenance issues promptly
- Maintain stock levels on service trolley and inform Head Housekeeper promptly if running low
- Be polite and courteous to all guests and visitors to the hotel at all times
- Deal with any guest complaints and either resolve or pass on to a relevant supervisor at the earliest opportunity
- Encourages the conservation of energy and recycling at every opportunity
Is this role for me?
- No qualifications required!
- All you need to know is how to work hard
- Possess a good eye for detail
- Have high standards
- Committed to delivering a high level of cleanliness
- Work as a team
Why The QHotels Collection?
- Family and Friends discounts in hotels across The QHotels Collection
- Free onsite parking
- Various Employee celebratory days throughout the year
- Support with training & professional qualifications, including course fees!
- Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio
- Internal talent exchange network Access to an Employee Assistance Programme, 24/7, 365 days a year
The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces.The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.