Groups & Individual Reservations Executive
- Employer
- Hilton Hotels
- Location
- London, Greater London
- Salary
- Competitive
- Closing date
- 27 Jun 2022
View more
- Sector
- Hotel jobs, Hotel Receptionist, Reservations Manager, Ski & Seasonal jobs, Reservations Agent
- Job Type
- Full Time
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Groups & Individual Reservations Executive
What will I be doing? A Groups & Individual Reservations Executive is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Groups & Individual Reservations Executive will perform the following tasks to the highest standards:
What will I be doing? A Groups & Individual Reservations Executive is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Groups & Individual Reservations Executive will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
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