Location: Bisham Abbey

Job Type: Permanent
Working Hours: 30 per week per week, covering earlies, days and lates and 1 weekend every 3 to 4 weeks.
Salary: £14,820.00 per annum (£9.50 per hour) + Excellent benefits
 
Here at Bisham Abbey our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a receptionist to join the centre.
 
Bisham Abbey is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Bisham Abbey provides excellent facilities to Britain’s leading sports men and women. Bisham Abbey is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.
 
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
 
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities.
 
About you
 
We are looking to hear from candidates who have ideally worked in the Leisure industry or as a receptionist in another organisation.
 
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
 
Why Serco
 
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
 
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You will be able to broaden your experience and apply your skills in new ways.
 
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 
 
What we offer
•    Free Gym membership
•    Staff meal, physio discounts
•    Up to 6% contributory pension scheme
•    Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
•    Interesting, varied, and enjoyable work
•    A company that recognises your contribution