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Head Concierge

Employer
Hand Picked Hotels
Location
GY1 1FD
Salary
25000 - 25000 Per Annum
Closing date
7 Jul 2022
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Job Details

Head Concierge – St Pierre Park Hotel & Spa, Guernsey

May/ June 2022 - September/October 2022

We are looking for a smart, friendly and helpful Head Concierge to join our team.

You will be able to give a fantastic welcome to our guests when they arrive with your warm personality and will pride yourself on being smart and presentable as the face of the Hotel.

As the Head Concierge, you will be responsible for the porters who show our guests to their rooms once they have checked in, help to carry their luggage and recommending things to do during their visit. 

You will also support the reception team with answering phone calls and ordering taxi's. 

This is a full time role that offers a mixture of hours and flexibility, including early shifts from 7 - 3.30pm and late shifts from 2.30pm - 11pm or 3pm – 11.30pm. This is on a rota basis and includes weekends.



What’s in it for you:

• Living and working on the beautiful island of Guernsey 
• A share of service charge – 100% of which is split between the team every month to boost your earnings!
• Live in accommodation with en-suite bathroom charged at just £87 per week all-inclusive of meals and bills
• Meals provided
• Holiday pay
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform


About you:

• Most of all, you’ll have a friendly, welcoming and genuine manner
• You’ll feel comfortable in a fast-paced, busy environment
• You’ll have previous experience in a similar environment and role and be comfortable being on your feet throughout the duration of your shift and helping to carry luggage
• You’ll be excellent at building a rapport with new and returning guests
• You’ll take pride in your appearance, as the face of Hand Picked Hotels
• You'll have very good English verbal and written command


About us:

St Pierre Park Hotel & Spa 
is a 4 Star Hotel with 131 bedrooms, Health Club & spa and a golf course.

Within easy access of shops, restaurants and the beach making it a wonderful location to spend your summer!

Hand Picked Hotels is a private collection of 21 hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Company

Hand Picked Hotels is a private collection of 19 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

Our vision is to deliver a welcoming country house experience where guests feel special and colleagues feel like family.

Being part of a family is at the heart of Hand Picked Hotels. We create a happy environment through the way we support each other and work together. You make it Hand Picked!

Each hotel is individual in its style and so is each person who works for Hand Picked. You are encouraged to bring the best of your personality to work and to let this shine through in the way you operate as a team and in the service you give to our guests.

Hand Picked Hotels are an Equal Opportunities employer and a Disability Confident Committed employer – we welcome applications from all people within all communities.

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