Retail Category Manager 

Haven: Retail 
Location: 1 Park Ln, Hemel Hempstead HP2 4YL 
Full Time / Permanent / Hybrid 
Competitive Salary + Bonus 

Across our holiday parks we have on-site supermarkets, gift shops and swim shops. Our job as a team is to curate and manage a range of products which take care of all our guests' needs when they holiday with us. We are looking for an experienced, ambitious and commercially minded Category Manager for our non-grocery and gifting ranges. You will manage a variety of categories including Confectionery, Toys & Games, Own Brand Merchandise, Clothing and more and will be ultimately responsible for the development and commercial success of these categories.

Your opportunity:

- To learn, develop and become an expert in a key area of the business by...

- Building relationships with suppliers to ensure they are aligned to our buying strategy and are performing consistently, evaluating new sources of supply and establishing processes and KPIs
- Negotiating with suppliers on cost prices, rebates and service terms
- Ensuring our ranges reflect customer requirements and expectations
- Providing general maintenance of the range; additions, deletions, price changes
- Analysing past sales figures/trends to anticipate and forecast future product needs
- Assessing product performance and drive commercial actions through regular trade analysis
- Owning new product development and growth of bespoke products and ranges from concept to launch
- Working with bespoke suppliers to ensure products fall within required quality standard, margin requirements and launch timings - this may require some travel to China
Forecasting of all bespoke products, and analysis for ranging by park
- Monitoring and communicating stock movement
- Overseeing allocations process
- Identifying opportunities to improve retail experience and project manage shop refurbishments
- Ensuring that our park teams have all the tools they need to maximise sales and give our customers a great retail experience while on our park


Who are we?
As the UK's leading holiday operator, a career at Haven can offer more than just a job. Part of the award-winning Bourne Leisure family, we have plenty of exciting opportunities for development, over 9,000 fantastic team members and 38 beautiful seaside locations and our HQ based in Hemel Hempstead. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners, and team. We're passionate about what we do, and we have a great time doing it, all of which is reflected in our Breath of Fresh Air culture. We welcome all new talent with open arms and support your journey with Haven in any way we can.

What's it like to work with us?
Ultimately, it's our people and teams that make us an employer of choice.  

At Haven, we care about you as an individual- whether you are office based, home based or a mixture of the two, we are open and transparent in our approach and welcome the same approach in return. We are a place where talent thrives and gives you the autonomy to be the master of your own path. We are supportive and collaborative, giving you the opportunity to learn, ask questions and work with different people throughout the business. We are one great team, and we celebrate successes as an individual and as a collective with our teams

What's In It for You?
- Competitive salary 
- Competitive holiday allowance that rises with service
- Holiday buy scheme
- Annual bonus
- 20% discount for any Haven, Butlins or Warner holiday for you, friends and family.
- Wellbeing support across several different topics
- Opportunities to use our corporate box at The O2 arena for music, comedy, sport, and entertainment events
- Exclusive discounts with several corporate partners
- Access to fantastic learning and development opportunities, including Apprenticeships & Degrees 
- Real career pathways 

If this sounds like the right opportunity for you, go ahead and apply!

#LI-JS1