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Assistant Head Housekeeper - Colchester, Essex

Employer
Stoke by Nayland Hotel, Golf and Spa
Location
Colchester, Essex
Salary
Salary: £10.25 per hour
Closing date
30 May 2022
Assistant Head Housekeeper - Colchester, Essex

Stoke by Nayland Hotel Resort is looking for an Assistant Head Housekeeper to join its Housekeeping Team at its 4* Luxury Hotel. This is a hands-on role and will be a great opportunity for someone already in a Supervisory or Team Leader position who is looking to progress further in their career.

The successful individual will be working under the guidance of the Head Housekeeper and Cleaning Manager.

General day to day duties may include:

  • Supporting with rota coordination and changes.
  • Assisting in hotel complaints and assisting to put preventative measures in place to ensure standards are met.
  • Assist in any budget or cost management areas relating to the department and under direction from Head Housekeeper.
  • Support the Head Housekeeper in managing the team.
  • Assist and work with the team to clean all areas of the hotel including public areas, laundry, lodges and hotel rooms.
  • Checking room and facilities and reporting any maintenance issues.
  • Assisting in one to one with team members.
  • Assist in recruitment of staff.
  • Ensure uniform and PPE standards are met.
  • Ensure all policies and procedures are followed by the team including Health and Safety, COVID regulations and COSHH.

What we are looking for:

  • A proactive and enthusiastic individual.
  • Great at problem-solving.
  • Works well under pressure and in a busy environment.
  • Willingness to learn from the team and Head Housekeeper.
  • Knowledge and experience in housekeeping, preferably within a hotel or guest service environment.
  • Ability to take direction.
  • Communicates effectively with the team, building rapport but maintaining professional boundaries.
  • Some experience in supervising or leading a team.

What we offer:

  • A great opportunity to build skills and experience.
  • A friendly and supportive environment to grow.
  • Employee discount on hotel stays.
  • Discount on Golf Membership.
  • Discounted Gym membership.
  • 28 days annual leave

The position is full-time, hours are variable dependent on the needs of the business and include weekend working. Due to our rural location, applicants must have access to a car and hold a full driving license.

Job Types: Full-time, Permanent

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