Membership Services Consultant - Hatfield (head office)

About the Role

It is fair to say we are feeling chuffed here at David Lloyd Clubs.  Not only are we thrilled to have been ranked for several years in the ‘Sunday Times 25 Best Big Companies to Work For' list, but we are also enjoying a sustained period of growth which will see us open amazing new clubs in the UK and mainland Europe.

We have a great opportunity for a positive and enthusiastic person to join our Member Services Team in Club Support offices based in Hatfield.

Our ideal candidate will have the ability to balance exceptional customer service and communication skills in a face-paced environment

Working in a challenging yet fun outbound calling team, the main focus of this role is to retain members within the business. We do this by proactively calling members,

Key Skills and Experience Required

Essential

Excellent Customer Service skills Excellent telephone manner Ability to use own initiative and manage own workload. Target driven Team player Excellent organisation skillsDesirable

Experience of outbound calling – high volume Involvement in a fast-paced work environment Previous experience of working within the Health & Leisure Industry.Benefits include

Free gym membership for yourself and your partner for any of our clubs throughout the UK and Europe, Discounts on all our products including PT, swim, tennis, food and beverage, along with all the other benefits you would expect from a large employer. So, if you feel you have what it takes to work for David Lloyd Clubs we would love to hear from you. We offer a competitive salary and generous benefits as well as a fantastic working environment.