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Night Luggage Porter - Central London

Employer
The Langham, London
Location
Central London
Salary
£20,889 per annum
Closing date
16 Jun 2022

Job Details

Night Luggage Porter - Central London

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Night Luggage Porter to join our talented Concierge Department team. In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Night Luggage Porter, your key focus will be to:

  • provide assistance with luggage delivery and collection for all arriving and departing guests
  • ensure skilful and efficient rooming of arriving guests and a high level of service and assistance
  • cover the door and front entrance of the hotel in absence of Door team and valet park cars or call taxis when necessary
  • greet / bid farewell guests sincerely at all times and assist with Lobby coverage
  • report any suspicious person or luggage to the concierge desk
  • assist with the delivery of all messages and mail as directed
  • deliver newspapers to all occupied rooms on a nightly basis
  • clean guest shoes when required
  • liaise with the Concierge desk and Reception for daily operations

Do you have? -

  • excellent customer service skills
  • ability to work in teams
  • good knowledge of London and Hotel surrounding area
  • immaculate personal presentation
  • a clean driving licence

 

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