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Head Lifeguard - Europe

Employer
Neilson Active Holidays
Location
Work in Europe!
Salary
Up to £620 PCM (Net) + Accommodation, flights, food + great overall package
Closing date
1 Jun 2022
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Job Details

Head Lifeguard - Europe

Working for Neilson Active holidays is more than a job; it’s a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it’s all about sharing your passion for the activities you love. You’ll be working hard, but the work is fun, and there’s always plenty of time to play!

You will lead a team to ensure our multiple swimming pools are safely lifeguarded throughout the working day. Working alongside other departments you and your team will ensure that all activities taking place in and around the pools are fun, memorable and delivered safely.

While on duty, you and your team must remain alert and professional at all times, providing constant surveillance covering all activities in the pool area. You will also ensure that your team are actively promoting and delivering swimming lessons to all guests.

In the event of an emergency, the Lifeguard on duty will be ready jump to the rescue of anyone in danger. You’ll support your team and instil the ability to remain calm, manage a situation with confidence, and correctly administer any necessary first aid.

Your team will maintain an excellent standard of customer service; be friendly, approachable and fun; however, the primary purpose is to collectively provide a safe environment for all guests, prevent unnecessary accidents and help to avoid any dangers.

This will require an approach that is firm but fair, to make sure that all guests/staff follow the set rules and regulations of the pool, to caution any swimmers against unsafe practices and deter those causing a safety hazard to others.

Although your skill-set is essential, with Neilson Active Holidays, it’s also about personality. We’re always looking for friendly, energetic and approachable individuals to join our brilliant team.

People who can build rapport with ease and provide our guests with confidence in the fact that every element of their holiday is delivered by people who care.

Key Responsibilities and Tasks:

  • Taking responsibility for the maintenance, repair and security of all Neilson equipment
  • To ensure the appearance of the pool areas always meets guest expectations
  • Following the emergency action plan in accordance with all Neilson policies and procedures
  • Writing and managing a weekly rota ensuring all our pools are safely lifeguarded. 
  • Carrying out risk assessments and health and safety assessments of the pool area and activities carried out within in. 
  • To perform lifeguarding duties in accordance with local laws and to meet the required standards
  • Actively promoting and helping to deliver group sessions, private swimming lessons, and assisting the Fitness Instructor with pool-based classes
  • Regularly assist the Children’s Club, the beach operation, bikes, tennis and the office where required.
  • Able to work independently and as part of a team and maintain effective working relationships. 
  • To work as part of a team, setting up, packing up, and actively providing daily assistance to our guests
  • Help to organise and host social events, deliver briefings and happy to interact with guests at all times
  • To maintain a flexible attitude and to be prepared to move between resorts to meet the operational needs of the business and to fulfil your contractual end date
  • You must be willing to assist in all other duties as requested by your line manager

Qualifications and Experience required: Essential for this role:

  • National Pool Lifeguard Qualification (NPLQ) or equivalent (This must be valid for the duration of the contract)
  • Educated to GCSE standard or equivalent
  • Experience of working in a pool environment
  • Previous customer service experience
  • First Aid certificate that is valid for the duration of your contract – This should be a minimum 6-hour practical course providing a certificate that is valid in the workplace
  • ASA/UKCC Level 2 in Teaching Aquatics or Coaching Swimming or equivalent (Desirable) 
  • Previous experience in a managerial role (Desirable) 

Knowledge, Skills and Abilities Required:

  • Ability to react calmly, quickly and effectively in emergencies
  • Skill in the application of lifeguarding surveillance and rescue techniques
  • Knowledge of emergency First Aid procedures
  • Ability to follow verbal and written instructions
  • Ability to effectively communicate with guests of all ages, management and other staff
  • Able to work using own initiative
  • The ability to confidently hold a conversation in English

Personal Qualities:

  • Approachable, welcoming, friendly, and enthusiastic
  • Self-motivated
  • Flexible
  • Punctual
  • Clean and tidy appearance

Company

If you've got the passion, we've got the opportunity!

Working for Neilson Active holidays is more than a job, it's a lifestyle! It's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun and there's always plenty of time to play!

We are always looking for friendly, enthusiastic and approachable individuals to join our amazing team! People who can build rapport with ease and continue to give our guests confidence in the fact, that every element of their holiday is being delivered by people that care.

Who Are Neilson Active Holidays?

We are proud to be one of the leading active holiday specialists and have been delivering awesome holidays for over 40 years.

Year after year our guest’s love to return to our resorts to experience the expertise of our resort teams, whether it’s for a top-notch sailing lesson from our qualified RYA instructors, a delicious cocktail freshly served by our experienced bar team or to hit the slopes with one of our Neilson Mountain Experts.

Bring your passion to our team!

You'll need to be a strong, natural communicator who is able to build rapport with ease and interact confidently with both our guests and other staff members alike.

Neilson Active Holidays is bursting at the seams with opportunities to fine tune your talents and the experiences that you will take away from working anywhere within our programme will stand you in great stead for the future.

In addition to all of this, you'll be able to master some amazing activity sports along the way!

Who are we looking for?

  • Those with a great sense of humour!
  • Likeable, charismatic, individuals with bags of character and contagious enthusiasm!
  • Those who can demonstrate the desire to get involved, enhance their skills and share their expertise!
  • Genuine personalities, those that are kind, friendly and helpful in their nature!
  • People who can bring a bit of individual magic to our award-winning team!
  • Grafters that are not scared of hard work, they strive to be the best and can have lots of fun whilst they do it!
  • Those with a great work ethic and the right attitude!
  • Problem solvers that are responsible, punctual and have the ability to use their common sense!
  • Well mannered and positive in their outlook on life!

Training, Development And Career Progression

We want to develop our staff, provide opportunities to learn new skills and give you the chance to follow in the footsteps of many senior Neilson managers who have worked through the ranks with great success.

We have former chalet hosts are now in charge of the largest hotels in our programme and former windsurfing instructors who are now the operational/commercial masterminds behind the development of our biggest products.

If you are happy to put in the hard work and thrive under pressure, we can offer you a challenging and very rewarding career.

The Neilson team are the backbone of the business and we want to be a great company to work for. We listen to what our team have to say and constantly strive to make everything the best it can be. We will ensure that you're properly trained in all aspects of your role in order to meet the expectations of our guests and satisfy all legal requirements.

The Recruitment Process

Working for Neilson is more than a job, it's a lifestyle. It's all about sharing your passion for the activities you love and we are always looking for the best people to join our team.

If you're up for the challenge, we'd love to hear from you, so kick-start your adventure and complete an online application today.

Give yourself the best chance and be sure to complete every section thoroughly so that we can get a feel for who you are and what you are all about.

If your application passes the initial criteria, you will be placed on a list of potential candidates, however, this does not guarantee an interview at this stage.

The team will then take a closer look at the information you have provided to see if you could be a good fit for the business and for the role to which you have applied.

IMPORTANT NOTE: If you are unable to apply for a specific position through our online application form then this role is not currently available!

 

Find Us
Website
Telephone
01273666130
Location
Locksview
Brighton
East Sussex
Bn25HA
United Kingdom
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