Reception Supervisor – Norbreck Castle Hotel

Why wait to make your next career move?

Apply now and you could be working at The Norbreck Castle Hotel! One of the largest hotels of the Britannia chain. Grand and vibrant, this unique structure sits proudly overlooking the Irish Sea. The Norbreck Castle features a Health & Fitness club, as well as other facilities including an arcade, cinema, Bar & Restaurant and 8 conference rooms catering for between 10 to 3000 delegates.

This large 487-bedroom Hotel boasts a 24-hour check in service and due to continued expansion, we are looking to recruit a Reception Manager.

As Reception Supervisor, you will be required to;

• Ensure all reservation procedures are in line with the Company Procedures.
• Anticipate & fulfil guests needs wherever possible to deliver an exceptional quality of service.
• Promote a helpful and professional image within the department.
• Recruit, train and develop the Reception team.
• Effectively supervise the operation of the Reception department.
• Carry out Duty Management shifts if required.
• Effectively maximise revenue at every opportunity through knowledge of weekly business and product.

The ideal candidate will have previous experience as a Reception Manager or Supervisor in a large hotel, ideally with 100+ bedrooms. You will also have strong leadership and communication skills.

Visit our website and look at this magnificent seaside hotel!

This position offers the opportunity for you to work in an exciting, fast-paced industry!

In return for your commitment, we will support you in this new opportunity, with

• Up to 28 days holiday including bank holidays per annum
• Discounted stays for you and your family at any of our 60 Hotels & 6 Parks

• Meals on duty (Subject to eligibility)
• Uniform (Subject to position)
• Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.