Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Clinics Administrator in our Cambridge Hospital and play your part in building a healthier nation.
The Clinics Administrator will be responsible for effectively and efficiently booking a large volume of patients appointments, manage clinic requests and liaise directly with patients, medical secretaries and consultants.
As a Clinics Administrator you will;
Process referrals received by e-mail and warm handover. Obtaining relevant information from the patient. Creating accounts and updating all internal computer databases / spreadsheets.
Maintain accurate and up to date records of all patient activities in accordance with company processes and procedures and within agreed timescales.
Manage secretary and consultant enquiries.
Ensure that the referrer is kept up to date on all activities as required
Despatch communications (reports, emails, telephone calls) to relevant parties to ensure appointments are processed effectively and efficiently and within agreed specified timescales.
As an experienced administrator you will have the following skills;
Previous experience working in a fast paced customer service environment
Demonstrable ability to prioritise and organise a workload of changing priorities in a fast-paced environment
Excellent telephone Manner
Excellent verbal and written English communication skills
Good working knowledge of excel, word, outlook, bespoke database
Excellent attention to detail
An understanding of the importance of policies and operating procedures
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.
Key information about the role:
Location - Cambridge Hospital
Hours - Full time (37.5 hours per week) 8am-6pm availability required
Contract - Permanent
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.