Leisure Reception Shift Leader 5 days 40 Hours - Manchester Airport Marriott - Lancashire

Leisure Reception Shift Leader 5 days 40 Hours - Manchester Airport Marriott - Lancashire

Posting Date May 18, 2022
Job Number 22075607
Job Category Golf, Fitness, & Entertainment
Location Manchester Airport Marriott Hotel, Hale Road, Cheshire, CHESHIRE, United Kingdom
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

ABOUT THE HOTEL

The Manchester Airport Marriott Hotel is just one of over 7,000 Marriott Hotels globally and sits in the Premium category of Marriott's 30+ brands. This vibrant and bustling 4 star hotel is located minutes from Manchester Airport and embodies a unique blend of Manchester energy and Cheshire charm. You will find there is lots to see and do at the hotel, with something new to explore around every corner. The hotels extensive leisure and spa facilities rival most dedicated fitness clubs and the 3 internal courtyards and dining terraces offer guests the space to escape. The hotel is proud to present guests with two dining options from Brasserie Blanc's French inspired cuisine to the authentic Italian food from San Carlo. This hotel is a truly exciting place to work and great way to start an inspiring career with the world's largest hotel company.

POSITION SUMMARY

Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Provide advice to individuals on the correct method of exercising with fitness equipment. Provide information, register, and schedule guests for recreation activities. Call Maintenance or an outside service company if machines require service. Maintain an adequate supply of cups and water in recreation area. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.

Why Work For Us:

In addition to the benefits you would expect being part of a brand of our caliber, you will also be offered:

• A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent
• Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here
• World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside some amazing talent- award winning, experienced hospitality professionals
• Discounted room nights, meals, and leisure club access-because your wellbeing means so much
• Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance
• Access to major high street discounts so you can treat your friends and family as required

 

Benefits:

• pro-ratad 28 days holiday including Bank Holidays
• Free Car Parking
• Wellness programmes
• Employee Assistant Programme
• Friends and Family rate for overnight stays
• Food & Beverage discount at the hotels
• Team events
• Uniform
• Training and Development
• Career discussions and Qualifications
• Meals on duty
• Use of the Leisure Club
• Dry Cleaning Discounts
• Staff Discounts

 

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.