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Bar & Waiting Couple (Live In) - Hassocks, West Sussex

Employer
Wickwoods Country Club, Hotel & Spa
Location
Hassocks, West Sussex
Salary
£9.50 - £10.00 per hour + Tips
Closing date
9 Jun 2022
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Job Details

Bar & Waiting Couple (Live In) - Hassocks, West Sussex

Job Type: Full Time - Permanent

Hours: 45 hours per week (2 Days Off Together - NO Split Shifts)

Free Private Accommodation On Site + Incredible Perks!

Live in team members benefit from their own self-contained static homes, with fully fitted kitchen, bathroom, double bedroom, store and lounge. Access to the gym and tennis courts and grounds, our location whilst located in the Southdown’s National Park the vibrant city of Brighton is a short 10 minute drive.

Having established a highly-renowned hospitality, lifestyle and leisure venue over the last 10 years, we are expanding and therefore seeking experienced live-in staff to join our incredible team.

Our success is driven by the genuine passion and dedication of our employees, and we recognise that each and every team member adds value and makes a difference to the team, clients and overall business

We believe that anyone can be a leader, no matter their role in the workplace. Self-development, personal responsibility and ultimately fulfilment are centred around all that we do, helping us to create a fun, challenging and rewarding work environment.

Currently The Food & Beverage Department offers a variety of different dining environments and services, notably The award-winning Glass House Restaurant, Members Bar & Lounge, Terraces, Wedding & Events and Takeaways. Wickwoods private members facilities also include newly built/refurbished indoor & outdoor hydro-pools, sauna, steam room, bio sauna, swimming pools, hotel accommodation, award-winning treatments, sports injury clinic, and beautiful gardens. There is also a newly fitted gym, 3 exercise studio's and 8 multi-surface tennis courts, along with confirmed plans to develop luxury woodland lodge accommodation.

Brief Over View Of Duties: As part of the Food & Beverage department, you’ll be an integral member of the team providing high-end, personalised and memorable dining experiences for all clients.

  • Deliver all services the required standard of excellence
  • Reaching and exceeding personal and departmental targets
  • Prepare and maintain front of house and back of house areas to a high standard
  • Ensure guests receive a positively unforgettable experience, resulting in repeat business and excellent reputation
  • Create a welcoming atmosphere, anticipating members’ and guests needs
  • Communicating all operational duties and feedback to Restaurant Manager
  • Dealing with clients’ observations with a sympathetic, professional and proactive attitude
  • Supporting the Restaurant Manager in the smooth running of each and every shift
  • Motivate your team-mates to be the best they can be
  • Upsell and cross-sell
  • Assist with on-site overnight emergencies

Key attributes we are looking for;

  • Are you loyal, positive and hard working?
  • Do you have excellent attention to detail?
  • Do you want to set the bar in the industry, and be the best that you can be?
  • Are you passionate about your career, are a team player & trustworthy?
  • Do you have the insight and courage to recognise and work on your skill gaps, and help support others with theirs?
  • Do you have excellent customer service and communication skills?
  • Do you have good working relationships, rise to a challenge and adapt well to change?

Qualifications / Skills / Experience:

  • Minimum 2 years’ experience in a Front of House position
  • High standard of personal appearance & hygiene
  • Professional attitude at all times
  • Whilst Wickwoods is an easy drive of 15/20 minutes from Burgess Hill, Haywards Heath, Horsham and Worthing. Due to our location, your own transport is essential

Excellent Package on Offer:

  • Private live-in accommodation @ no charge (contribution to bills)
  • Competitive Salary
  • 28 days holiday (Pro rata)
  • Share of tips (Approx £2,300 per annum)
  • Birthday and Employment Anniversary gift
  • Paid break
  • Free parking
  • Free meal on duty
  • All expenses paid Christmas party and summer social
  • Genuine investment in your personal development
  • Extended Leave Programme (2+ years of service)
  • Discount on membership, treatments, club event tickets, food & drink
  • Staff quarterly bonus
  • Access to gym and exercise classes (subject to availability)

The accolades and awards we have secured to date are:

  • 1 AA rosette - Glass House Restaurant 2017 – 21
  • Spa of the Year 2017 - 2019 (Sussex Life)
  • Bridebook Gold Certificate of Excellence 2019
  • AA rated – working towards Red Star rating.

If you would like to join our journey to the top, we would love to hear from you.

Company

Join an award-winning team at one of the most progressive lifestyle venues in Sussex. Having established a highly-renowned hospitality, lifestyle and leisure venue over the last 12 years, we are expanding and seeking experienced staff to join our incredible team. With our focus towards genuine care and investment into team members, our aim is to set the bar for hospitality and leisure in Sussex...Not just from a clients point of view but for our team members' day-to-day experience too!

Our success is driven by the genuine passion and dedication of our employees, and we recognise that each and every team member adds value and makes a difference to the team, clients and overall business. We believe that anyone can be a leader, no matter their role in the workplace. Self-development, personal responsibility and ultimately fulfilment are centred around all that we do, helping us to create a fun, challenging and rewarding work environment.

Our talented team of chefs produce Silver Star AA Rosette rated dishes, which are served by our Bar & Waiting Team within our contemporary orangery The Glass House Restaurant as well as our Members Bar & Lounge and Wedding & Events Suite. Our high-end fitness facilities include 3 exercise class studios, 8 multi-surface indoor/outdoor tennis courts, indoor swimming pool, hydro pool, sauna and steam room, fully equipped gym and newly developed spa garden. Our award-winning spa consists of 3 treatment rooms and relaxation room, and we currently have 6 silver star hotel rooms.

Exciting plans to build luxury woodland accommodation, extend and renovate our existing hotel and enhance our state of the art spa and fitness facilities will begin in Autumn 2022.

We provide an excellent team environment, support, opportunity for progression and a fabulous place to work to those who are committed and passionate. Receive a competitive salary, and benefits such as free meals on shift, paid breaks, use of our state of the art gym, discounts on treaments/products/services and all expenses paid Christmas Party, Summer Social and Motivational workshop.

Own transport is required due to our rural location, 15 mins outside Brighton near Henfield and Hurstpierpoint. For a particular position, please make sure to read the full job advert before applying.

 

Find Us
Website
Telephone
01273857567
Location
Wickwoods Country Club Hotel & Spa
Shaves Wood Lane
Albourne
West Sussex
BN6 9DY
United Kingdom
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