Housekeeping Assistant - Chester, Cheshire

We can now offer live in accommodation at YHA Chester Trafford Hall at just £58.52 per week

Team Member Housekeeping – YHA Chester Trafford Hall (& Exclusive Hire in The Stables)

Various Hours Available – 10 to 30 hours per week  Rate of Pay - £9.50 per hour

Location of YHA Chester Trafford Hall

This hostel is perfectly located for exploring the many attractions of rural Cheshire or getting to know the historic walled city of Chester. If shopping's your thing, the hostel is just a short distance from designer outlet Cheshire Oaks. After a busy day of exploring, chill out with a meal in our café or grab a drink at our licensed bar.

YHA Trafford Hall is located on Ince Lane between Elton and Mickle Trafford - where Public Transport is restricted, the nearest bus route is the X30 and a 10 minute walk to the Hostel - car/cycle or walking distance would be suitable for some shift patterns.
 

Team Member Housekeeping skills and experience:

Our team member housekeeping role requires flexibility to cover different shifts and tasks. It’s an advantage but not essential that our team members have worked in a face-to-face role with customers previously. Experience** in hospitality or customer service is desirable.

Duties vary so good communication* skills, excellent timekeeping and basic IT skills are advantages. A food safety qualification is desirable but not essential.

Knowledge and understanding of YHA’s core purpose and experience of working in a team are beneficial.

Team Member Housekeeping role responsibilities:

Our team members cover a wide range of customer-facing duties throughout the hostel, delivering an excellent service to all guests and visitors so they have a great experience at YHA.

Our team member housekeeping roles concentrate predominantly on the cleaning of our hostel.

Your day-to-day duties may include:

• cleaning and preparing bedrooms between the departure and arrival of guests.
• cleaning all shower and toilet areas.
• keeping the hostel reception and social areas clean and tidy
• undertaking housekeeping tasks efficiently and effectively, ensuring levels of cleanliness are consistent throughout your hostel and taking a proactive approach to reviewing and maintaining standards
• complying with YHA requirements in the usage and storage of cleaning products.
• Reporting faults or damage to a member of the hostel management team.
• Sorting and distribution of used and unused linen

It’s important to note that the role can be physically demanding; you’ll be standing for extended periods of time, required to make bunk beds and clean guest accommodation to a high standard.

Location of YHA Chester Trafford Hall

YHA Trafford Hall is located on Ince Lane between Elton and Mickle Trafford - where Public Transport is restricted, the nearest bus route is the X30 and a 10 minute walk to the Hostel - car/cycle or walking distance would be suitable for some shift patterns.

We are YHA.

A 90-year-old charity and social enterprise dedicated to connecting people with nature, the outdoors, culture and heritage through brilliant hostel stays and experiences. We operate hostels and activity centres throughout England and Wales and welcome all but specialise in creating opportunities for young people. As well as memorable holidays and short breaks, we deliver education residentials, group trips, and a variety of volunteering opportunities.

Our strategic priorities and working culture

Our top priority is ensuring YHA is for everyone. To achieve this, we need a diverse workforce that is representative of the communities we serve. We support equity, diversity and inclusion in all aspects of our work.

Our people share a common purpose: to improve health, wellbeing and life skills. Our culture is collaborative; we work together following core values and behaviours called HEART: Helpful, Efficient, Authentic, Respectful and Team-spirited.

To ensure we are reaching all, we capture equality information at both the attraction and onboarding stages of employment.

*We note that communication can take many forms. This may include sign language; other adaptions for those with hearing impairments; or other speech or language difficulties.

We welcome candidates with lived experiences** that are willing to share, that can inform/shape our approach, and help to reach those facing a range of personal or professional challenges.

**Lived experience can include protected characteristics, class, educational experience, personal experience such as debt, caring responsibilities, illness, hobbies, community work and interests.

Please note in order to apply for a vacancy with YHA we require an up-to-date CV and a completed application form. 

Please note: YHA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during our safer recruitment process in line with this commitment, this will include the checking of relevant ID’s for Right to work and a DBS application.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title: Team Member   Keywords: Housekeeping Assistant, Housekeeper, Cleaner, Room Attendant