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Facilities & Support Services Manager - Chesterfield

The National Trust
Chesterfield, Derbyshire
31,512 pa
Closing date
9 Jun 2022
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Job Details

Facilities & Support Services Manager - Chesterfield


Are you an engaging Facilities professional who is known for their exceptional organisational skills, with a love for delivering first class maintenance & projects? We have just the role for you as a Facilities & Support Services Manager here at Hardwick Hall.

What it's like to work here

Hardwick portfolio is an energetic and high paced property to work at with over 300,000 visitors per year. Hardwick Hall is one of the most iconic Elizabethan buildings in the country. You'll be a key member of the team who care for the internationally renowned house and collection, Grade I listed garden and park and 2,000 acre estate.   With exciting projects and a busy day job, as part of the Property Leadership Team, you'll deliver at pace. This is a busy, forward-thinking property and the team is looking for an engaging person who will enjoy this impressive and dynamic environment.

You'll be part of the Property Leadership Team working closely with the General Manager.  You'll also be part of the Duty Manager team at Hardwick ( 2-3 days per month on a rota) Duty Manager training and support will be provided in full.

What you'll be doing

As our Facilities & Support Services Manager you'll be leading on all planned preventative, reactive and small projects across the estate. In addition, you will play a key part in daily operations of capital works projects. This role line manages the Business Services and Facilities teams. The Business Services team handle all incoming enquiries, offer support to all departments and form a central part of the property - signposting staff, volunteers, visitors and contractors. Our Facilities team work in various areas to maintain the visitor offer, including visitor toilets, staff areas and the three award-winning holiday cottages on site.

In addition to leading the team, you'll form strong links with all fellow property heads of departments to utilise resources and enable efficiency improvements.

Please also read the full role profile attached to this advert.

Who we're looking for

We’d love to hear from you if you have:

  • Experience working in Facilities Management or in a supervisory role and looking to progress
  • Strong leadership skills and experience of working as part of a team
  • A passion for buildings and asset management
  • Excellence in managing contractor relations
  • An eye for detail, especially in health & safety management and compliance
  • Skills and experience in environment and climate initiatives & ways of working
  • The ability to manage large maintenance budgets and ensure smooth delivery

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.


The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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