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Service Assistant - Morpeth

Employer
The National Trust
Location
Morpeth, Northumberland
Salary
9.60 per hour
Closing date
9 Jun 2022

Job Details

Service Assistant - Morpeth

Summary

Join our great team!
Working within the historic mansion at Wallington in the heart of Northumberland you will play an integral part in the welcome of visitors within a historic setting. As a Service Assistant you will play a core part in providing first-class customer service. 
You will demonstrate a passion for local history and bringing the stories alive and the history of the families who lived here at this special place. 
The available are hours- 2 x 4 hours shifts [11.30 -3.30] may include weekends and bank holidays with no evenings or split shifts. 
Fixed term contract available until 8th Jan 2023.

What it's like to work here

Wallington is set in the middle of Northumberland approximately twenty miles north-west of the city of Newcastle upon Tyne. The house, at the south end of an estate which extends to nearly 13,500 acres, is surrounded by parkland and arable farmland watered by northern tributaries of the river Wansbeck. From the house the land rises to the estate village of Cambo, and then on to poorer upland grazing, peaking at Hemmel Hill in Harwood Forest (330 metres, 1083 ft) towards the north of the estate. Shaftoe Crag is prominent in southern views from the estate; to the east Rothley Crag, topped by a folly castle, guards the road to Scotland; and to the north and west are the Simonside Hills and the Cheviots. In its glorious countryside setting Wallington survives, one of the great estates of the north, owned by a single family, loved and embellished by succeeding owners for nine generations.

Click here for more information about this location

What you'll be doing

As a Service Assistant at Wallington, you will deliver great visitor service/welcome within a historic setting based in the mansion at Wallington. Working alongside a small team of Service Assistants and other Conservation house staff you will develop & demonstrate a good knowledge of the history of the house sharing its stories to the wide variety of visitors visiting the property. 
You will engage with visitors projecting a friendly, helpful and appropriate manor. You will demonstrate a passion for local history and bringing the stories alive and the history of the families who lived here at this special place. 
You will engage with our visitors and pass on information about other areas of the property, its facilities & events & wider work of the Trust.  You will have flexible customer focused approach and may help out in other areas if needed.

Who we're looking for

  • A can-do attitude
  • Genuine enthusiasm for working with people
  • Excellent customer service skills
  • A willingness to learn new skills
  • Ability to work well in a team or on your own
  • Good understanding of the National Trust and what we do


The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Company

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Company info
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The National Trust

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