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Senior Programming & Partnerships Officer - Plymouth

Job Details

Senior Programming & Partnerships Officer - Plymouth

Summary

As our new Senior Programming & Partnerships Officer, you’ll lead, plan and co-create an exciting year-round programme of visitor engagement, programming and participation opportunities, ensuring that all departments, staff, volunteers and partners help with its delivery. 

What it's like to work here

No two days are the same at Saltram. You may be out in the parkland working on ways to better engage our local audiences with nature, ensuring you know our audience and curatorial needs intimately so that key programmes such as Christmas are a success, or liaising with our national public programmes team on getting your property colleagues behind a national programme rollout. Sometimes its about interpretation and signage and other times its about volunteers and visitors. It is a varied and diverse role with lots of opportunity to develop yourself and your team.

We know from a wealth of audience insights that the public love and have a lot of pride in Saltram, so you'll be surrounded by passionate people who look after our special places and by those who want to support our work. You'll be joining a great team which is growing and keen to provide the best experiences for our visitors. Like many, we are still rebuilding after Covid and are restarting some of our operations. You'll be part of a wider community within the National Trust and partners helping us build new and better experiences for all of our visitors

For more information about our property please visit www.nationaltrust.org.uk/saltram



What you'll be doing

Sometimes your objectives will be commercial to increase growth for example, or other times it will be more about the connections you make with visitors and supporters. You'll use your understanding of audience and community needs to nurture and develop relationships with our existing partners, and actively work to create new ones, all of which are mutually beneficial, and help us deliver our vision and agreed business objectives for the property. This may take a variety of forms e.g. family friendly trails, exhibitions and displays, outreach activities within communities and online content, to major programmes like Christmas. It will be your job to come up with creative ideas that allow us to engage people from every corner of Plymouth and beyond with how we care for this very special place.    You’ll test and evaluate various engagement activities and programmes to fully understand how our supporters and partners would like to see Saltram operate into the future. The work will shape, contribute to and deliver our ambitions set out in the 15 year Curation and Experiences Plan alongside our major transformation project ‘Future Saltram’ for how people will benefit from and experience Saltram. Most importantly you’ll connect people with our places, our work, and ensure their needs are met.


Who we're looking for

We would love to hear from people with the following skills/experience:
  • Someone who is well-organised, able to balance competing priorities and demands.
  • Someone creative and able to draw creative ideas from their team. 
  • Experience in leading and co-ordinating multi-disciplinary teams
  • A confident and calm presence, able to bring people together to create a united team across the property.
  • Excellent communication skills, ability to communicate effectively.
  • Strong people skills, enabling good working relationships internally and externally 
  • Experience of communicating creative ideas effectively to a range of stakeholders with the ability to adapt plans to the needs of partners, team members and audiences 
  • Experience of building, maintaining and developing partnership relationships to offer engagement opportunities to visitors, volunteers or community participants 
  • A person with clear examples of where they’ve used audience insights to build a successful visitor experience programme. 
  • Experience in delivering visitor programmes and/or working with community or commercial partners to deliver events and activities, ideally for and with audiences in the heritage sector 
  • An interest in the conservation and care of the built and natural heritage



The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Company

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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