Duty Manager - Leeds Road Sports Complex / Deighton Sports Arena -Huddersfield, West Yorkshire
Hours: 20 - 37 hours per week
The role of a Duty Manager is the first step up on the management ladder and has a great deal of responsibility attached to it. For those who are up to the challenge, it could be the start of a successful management career with KAL.
Your primary aim is the delivery of excellent customer service, through effective supervision and leadership of all operational staff. You will be expected to ensure the smooth running of the centre’s day to day activities and programme, whilst being responsible for the security, health and safety of the building and everyone in it. You will be expected to be the building key holder for your shifts and should be comfortable in your ability to make correct decisions regarding the running of the centre, in the absence of a manager.
Your role is hugely challenging. It requires pace, energy, resilience and high standards. You will be out and about and visible in the site, constantly checking that our cleaning and safety standards are being upheld. You’ll need to prioritise quickly and be flexible enough to effortlessly move between tasks such as: providing first aid treatments, performing checks, giving sales tours, cleaning, customer enquiries and cashing up (to name a few!). If it is happening within the building, you take responsibility for it. You will be doing the coordinating and overseeing that makes sure our customers have a truly excellent experience.
It's likely for much of your time you will be lone working so the ability to work using your own initiative is important.
Does this sound like you? If so, we'd love to hear from you.
In return, we can offer you a great package of benefits through our Staff and Family Membership scheme, which provides virtually free facilities for you and a greatly discounted rate for some of your family. Plus, we also have a great discount website which can save you and your family loads of money too!
We have a generous annual leave entitlement and can offer an excellent pension scheme (West Yorkshire Pension Fund). We also like to have fun and celebrate our successes as often as we can.
For more information on this role, or to apply, please click 'Apply Now'.