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500 JOINING BONUS* Guest Services Host - London Marriott Hotel Maida Vale - London

Employer
Marriott Hotels - London
Location
London, Greater London
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
10 Jun 2022
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500 JOINING BONUS* Guest Services Host - London Marriott Hotel Maida Vale - London

Posting Date May 12, 2022
Job Number 22038522
Job Category Rooms & Guest Services Operations
Location London Marriott Hotel Maida Vale, Plaza Parade, London, London, United Kingdom
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

500 JOINING BONUS*

The Front Office team is looking for a motivated and responsible Guest Services Agent to join their team. A positive attitude and good previous track record are essential, as is previous experience of delivering high quality guest service. An ability to communicate clearly face to face is essential.

Why Work For Us:

In addition to the benefits you would expect being part of a brand of our calibre,you will also be offered:

  • A unique opportunity to be part of an award winning international brand where we celebrate your unique talent
  • Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here
  • World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
  • Work alongside some amazing talent- award winning, experienced hospitality professionals
  • Discounted room nights, meals,and spa access-because your well being means so much
  • Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance
  • Access to major high street discounts so you can treat your friends and family as required

 

Explore our very big world


As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

Position Summary

A key guest facing associate position, responsible for providing world class customer service that surprises, delights and creates memories for the hotel guests on each and every interaction. The role includes assisting our guests in a warm, engaging and professional manner in all Guest Service related functions within Front Desk, Switchboard Operations and M Club. Maintaining Marriott's high standard of hospitality at all times by providing engaging, compelling and personalised service that exceeds expectations; to all guests including VIPs, Bonvoy Elite members, long stay and repeat guests. A multi-faceted role that encompasses all aspect of Front Desk operations by driving innovative use of technology and classic hospitality skill sets to provide the highest quality of guest experience across the front of house operations at London Marriott Maida Vale.

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

*Upon successful completion of 3-month probation period. T&C's apply.    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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