Residential Centre Manager - Taunton, Somerset
37.5 hours per week
Do you have a passion for the outdoors?
Do you want to have overall responsibility for one of our Residential Centres and lead your own team to engage with our visitors about our environment? To manage and motivate a team of diverse individuals with a variety of different skill sets and roles to achieve high standards and efficiencies in order to receive great customer feedback?
Field Studies Council (FSC) is an environmental education charity providing informative and enjoyable opportunities for people of all ages and abilities to discover, explore, and understand the environment.
We now have a fantastic opportunity for a Centre Manager to provide the day-to-day management of our Nettlecombe Court Field Centre near Somerset.
Our Centre Managers provide a key operational and leadership role, working closely with the Head of Education and Operations to ensure the efficient and effective running of the site, and ensuring that all activities are in line with the FSC 2025 vision.
What will you be doing?
Based at Nettlecombe Court Field Centre you will be part of a small team that is committed to providing outstanding environmental education learning experiences for young people, schools, colleges as well as enthusiasts and professionals. Located near Exmoor National Park, you will develop and lead a diverse team that includes education, administration, hospitality and infrastructure. You will be supported by a wider team to help you deliver our charitable aims of providing first-hand experience in the outdoors.
As the Centre Manager you will be responsible for making sure that all your teams perform to their highest potential. You will work with the Head of Education and Operations to ensure effective systems are managed that include budgeting, health and safety, delivery standards, but always with a focus on customer service and providing outstanding experiences.
Who are we looking for?
We are looking for an individual that is able to motivate and manage diverse teams. Your previous experience will be able to demonstrate how you have built and supported individuals and teams through a period of change that has included recruiting, building and nurturing. You will be leading an exciting period of development following Covid 19.
You may already have experience of managing a residential centre or an education provision, however the right attitude commitment is equally valued.
We are looking for proven ability of managing a key function such as Education, Site Management, Hospitality & Catering or Sales along with experience of working in an education environment and / or similar residential centre. You will be a strong people manager who can demonstrate effective leadership skills and have experience of leading customer focused service delivery.
An ILM 5/HNC/HND/NVQ Level 4 or Degree (or equivalent) in a relevant subject is essential and you are required to hold a full UK Driving Licence for use in the UK.
The house is a striking example of a Tudor and Georgian country mansion set within its own grounds. The grounds are made up of heritage parkland, ancient woodland containing many veteran oak trees as well as a Site of Special Scientific Interest because of its lichen communities. Nettlecombe Court has excellent access to the Somerset coast as well as Exmoor National Park and The Quantocks Area of Outstanding Natural Beauty. The centre can accommodate 120 residents.
What we offer in return
FSC offers a number of great benefits to reward and support you while you work for us:
Holidays - 28 days excluding bank holidays (increases with length of service - up to 2 extra days)
24hr Counselling Helpline Service
Health Cash Plan
Training & Development
Happy to talk flexible working!
Accommodation and food during working hours can be provided on a chargeable basis .
We look forward to receiving your application in due course.
The closing date for receipt of your completed application is 12 noon on Monday 6th June
Interviews are scheduled to take place at FSC Nettlecombe Court on 16th June
Shortlisted applicants will be contacted by telephone and/or email.
We want to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it.
As an Investors in People charity, we realise that to achieve our vision we need diverse teams of staff who have a wide range of skills, a real passion for the work of the charity and pride in their role within it. No matter what role you perform at the FSC, everyone can make a difference and every role is vital to delivering our mission and vision…if this inspires you, we would love to hear from you.