Customer Service Advisor - St Austell Leisure Centre

Employer
GLL
Location
St Austell, Cornwall
Salary
up to 9.90 per hour
Closing date
10 Jun 2022
You need to sign in or create an account to save a job.

Job Details

Customer Service Advisor - St Austell Leisure Centre


Concierge (Customer Service Advisor)

Based: St Austell Leisure Centre

SALARY 9.35 PER HOUR

 

GLL is looking for a Concierge/Customer Service Advisor based at St Austell Lelsirue Centre in Cornwall.

 

This is initially a casual/part time role but could lead to a permanent contract.

 

If you have the passion for people needed to deliver a first-class customer experience, this is your chance to chance to become the friendly face of a busy leisure centre.

As a Customer Service Advisor (Concierge), you'll enjoy making a difference to every person who walks through our doors - be it with your warm welcome or through selling them a membership to enhance their lifestyle. Often a customer's first port of call, you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects - all with a smile on your face and our support behind you. We'll also look to you to respond to enquiries and of course, convert them into membership sales. From providing team support to the warmest of welcomes, your focus will be on ensuring our customers receive the best possible service.

 

Good IT, literacy, numerical and communication skills are vital for this customer service role - combined with the ability to quickly get up to speed on our services and systems. We're also looking for a Customer Service Advisor with experience of administration and ideally working with membership, booking and Direct Debit systems, as well as a can-do attitude that shines through all you do. Thriving in a team and learning new skills, you'll confidently deal with customers with tact and sensitivity too.

 

In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider: Pension schemes Ride to work scheme Discounted membership at our leisure centres The opportunity to join the GLL Society and have a say in how we're run plus associated social events Career pathways Ongoing training and development to help you to be the best.

 

If you have the passion and skills for this role, apply now at

 



 

Closing date: 28th March

 

All pay rates are subject to skills, experience, qualifications and location. To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

 

About Us GLL is the UK's largest leisure and cultural services provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children's centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we're different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer. GLL is an equal opportunities employer.

Company

GLL is the UK’s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.

Find Us
Website

Apply for Customer Service Advisor - St Austell Leisure Centre

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message

By applying for a job listed on Leisurejobs you agree to our terms and conditions. To find out what personal data we collect and how we use it, please visit our privacy policy.

Never disclose any private information in response to a job advertisement or include on your CV any of the following: National Insurance number, driving licence number, passport number, bank / credit card details and date of birth. If you are ever asked to do this by a recruiter, please contact us

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert