Security & Safety Team - Ayr, Ayrshire
Security & Safety Team - Haven
Responsible for the Health and Safety of self and others and for Customer Care, a Security & Safety Team member contributes to the overall purpose of the business by providing our customers with excellent service in a safe and secure environment.
The successful applicant will be responsible for the Health and Safety of self and others, for maintaining a safe and secure environment for guests. They will also maintain acceptable noise levels in and around caravans, conducting regular perimeter patrols and performing regular safety and fire-equipment checks.
Other key responsibilities include:
Supporting other departments
Delivery of gas bottles
Basic maintenance (boiler top up, electric resets)
Delivery of first class customer care.
Assisting customers with enquiries
Checking membership passes
Inspect safety equipment and fire exits
Completion of control logs and reports
The ideal candidate must be SIA licensed, preferably with demonstrable experience within a similar role. They will also be committed and focused on delivering a professional service, have good interpersonal and communication skills as well as a positive attitude to customer care. They will also be a team player, supporting other departments such as housekeeping and reception by dealing with late arrivals.
Customer service ethic - achieving high standard of excellence
Attention to detail
Desire to go that extra mile
The Benefits of working with us:
Join us for the summer, with the potential to become permanent at the end of the year, we also have many permanent roles on offer too.
Competitive rates of pay
Accommodation available in many of our parks if you don't live locally
50% off food in our restaurants and take away every shift you work
Regular team incentives with great rewards
Opportunity to earn an attractive bonus when you refer a friend to join our great team
Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
20% off in our shops and venues
Free use of Pool, Gyms and many other Leisure facilities
Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members
Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
Fantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchases
Team Member of the Month Awards
Instant Recognition schemes with great rewards through our busiest times
Long Service awards for permanent team members
Unwavering focus on cleanliness and our reassurance to you
The safety of our team has always been our number one priority and now more than ever, we will raise our standards and expectations even higher. We have been working tirelessly since the start of the Coronavirus pandemic to find ways of being able to re-open our business by adapting how we operate, ensuring we continue to give our guests a great time with memories that last a lifetime, in a world of social distancing and an unwavering focus on cleanliness.
We have created a six-part plan, designed to ensure we create an environment where our team feel safe working and our owners and holiday makers can relax and enjoy their freedom by the coast break. Our team plans focus on additional training, health & wellbeing, hygiene, PPE and break-out areas. Team wellbeing is a critical area we have focussed on, ensuring our teams are working in a Safe Haven.
Safeguarding is one of our business priorities. Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.