Senior Digital Product Manager

Employer
The Gym Group
Location
England, London, Croydon
Salary
Competitive
Closing date
26 May 2022
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Role: Senior Digital Product Manager

Reporting to: Digital Product Director

Based: East Croydon

Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work!

We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. We are now on the lookout for an Senior Digital Product Manager to join our amazing Product & Engineering Team.

So, what's stopping you? Apply today and come "Find your Fit" with us!

What you need to know about us...

We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic.

We are proud of our people and our Gym Support teams are phenomenal; you want to be a part of that, we know you do!

What you need to know about the role...

The Gym's pioneering low-cost, no contract, 24x7 business model relies heavily on innovative digital experiences. All our members join via the website and our online self-serve tools are a key part of the member proposition. Our website and app serve well over 1m users each month, and our digital offering becomes increasingly important as the membership base grows, and the health and fitness industry continues to embrace technology.

The Senior Digital Product Manager is responsible for delivering a best-in-class digital experiences online, in-app and in-gym.

We are currently transforming our digital experience working with cutting edge partners, technology and people to power a next generation digital experience. Our programme is working with micro-services and a headless architecture to improve our eCommerce, service and in-gym experience.

You will be joining a growing a diverse and growing Product & Engineering team having just completed a major re-platform, we want a team to help our members and TGG get the most out of the technology

Main job activities would include:

As Senior Product Manager you will:
  • Lead the transformation of the TGG digital experience for our members and the business.
  • Understand and translate customer and business needs to guide our digital products.
  • Work closely with our Trading, Commercial, Marketing, Format, Operations, Property, Finance and Technology teams to ensure our digital experience complements and supports the overall business strategy
  • Set your product roadmap and deliver it!
  • Leadership of our 3rd parties and stakeholders across the business to deliver exceptional digital experiences.
  • Able to help shape and build our digital capability and team at TGG.

Now let us tell you what we are looking for...

We're looking for someone who is clearly able to demonstrate:
  • Detailed knowledge and understanding of multi-channel, integrated digital experience
  • A background in eCommerce is beneficial
  • A high-performance mindset, with the ability to be commercially led, creative and analytical
  • A fantastic track record of successfully designing digital product and delivering outstanding digital experiences
  • Ability to think and plan strategically, while being detail oriented with a hands on/can-do mentality
  • Strong knowledge of a wide range of digital delivery approaches, technology and concepts
  • You are at ease managing multiple and often competing priorities and workstreams to deliver for our members.
  • Foresight on emerging digital trends and innovation particularly MACH principles.
  • Interest in a wide range of digital technologies and innovation, and a great understanding of customer and market behaviour.
  • Self-motivated, charismatic, energetic, with an entrepreneurial mind-set and an ability to think laterally.

So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say #beYOUwithus we really do mean it!
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